Skip to main content

Ames Cars.com

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (37 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

From wei to thank Shane

First to say, I bought a very nice used car-- TOYOTA yairs 2010. It looks new and clean, the car surface and inside don't have any scratch or something. And I feel good when drive it. This car is recommend by Shane. I also do a lot research online. The price is very fair. Like 1000 lower than most I search online from other websites. Second, the Ames Cars is a good company. It provides standard service to process the title and license plate to me. Finally, the great Shane is very kind. He helps me all the process of buying a car. Like get title, license plate, buy car insurance and even pass drive license test. Yes, he did teach me drive and told me the rules on the road. This helped me get used to drive very quick. I'm satisfied with Shane and Ames Cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Weihuang, it's good to hear from you. I was more than happy to help you out and help you understand the many aspects of the car world. It can be a scary place, and I wanted to ensure that you felt like you had a good understanding of everything. Driving here in the US is not anything like back home I'm sure, which is why I wanted to teach you about the way things are done here. Keep practicing and soon you will feel like you are the King of the Road. You'll have enough confidence to drive anywhere you want and feel comfortable doing it. You are a good kid, and I had a lot of fun with you. I will take your advice and give Grand Theft Auto V a try. Thanks again Wei, and if you need anything you have my cell! - Shane

Cutest Volvo Ever, Thanks to Shane

I have purchased multiple cars from Ames Cars. Their vehicle inventory is diverse and perfectly caters to the needs of the diverse socioeconomics and demographics of Ames and beyond. In fact, Charles and Buddy have even worked with me to locate and stock particular vehicle makes/models of interest. For this particular purchase, Ames Cars happened to have a vehicle model that I've had my eye on for a few years. Shane Dunphy let me test drive the vehicle while I happened to be in Ames on business, after which I had to leave town. He followed up and helped me through the process of having the vehicle checked over by a mechanic, and fielded at least 50 questions that I had before deciding to make the purchase. He provided top-notch customer service with patient, rapid responses to my questions. When the day came for me to pick up my new(used) car, Shane had all of the paperwork in order so the purchase process was quick and painless. The car was in pristine, clean condition. I highly recommend this dealer and salesperson for their capacity to meet the needs of used car buyers. Overall, Ames Cars provides excellent attention to customer service and a pleasant, proficient buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Lyric for the best review ever. I always work diligently and try to be as thorough as I can be with every customer I meet. You were amazing to work with and I couldn't be happier to see that you had a great experience. Customer satisfaction is why I love this job and assisting people with their everyday need of providing a good vehicle is something I take tremendous pride in. It's funny how we happened to have the perfect car you were after, and I always do my best to ensure not only you but everyone in the process feels like the deal is fair. I am always here for advice, and I know you have my cell! - Shane

Great place. Friendly and affordable.

Shane is the best. He made the buying process simple, and "painless" when we purchased our beautiful 2009 Honda Accord. I wouldn't hesitate for a second to recommend Ames Cars.com to anyone. Thank you again Shane.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hey guys! Thanks for the review. I am glad we could get you an interest rate that was agreeable to you. I know the car buying experience isn't necessarily the easiest thing to do, so I always try and create the same environmenShanet that I have with my friends; also making it as smooth as possible. I know you guys will enjoy the Accord and that is something that you can drive for an incredibly long time. Your input will help us greatly and others as well. If you have any questions please let me know, you have my cell. - Shane

Awesome people

I went in to buy a vehicle from this lot a couple days ago. Shane was the consultant I had been working with through the entire process. He made it very easy and painless. Which is not how it normally goes buying a car. I am a student working as an intern. Even despite that he got me approved for a loan with a very good interest rate. Great guy all around. Definitely not your typical car sales man. I give him and the company he works for five stars for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hey Chad! You were a blast to work with and I am happy to hear you had a great time. I like the fact that you came in knowing exactly what you wanted and we here at Amescars could help you hammer out some of the finer points. We are always striving to create that same experience you felt and I thank you for your feedback in the process. Keep up all the good work over at Kingland, and I know your other business ventures will also be successful. You are going places so just keep at it. Next time we hang out it won't be over sushi! Thanks again, Shane

Jeep Grand Cherokee

We worked with Shane at Ames Cars.com and had a great experience. We were in the market for a used vehicle for a young girl and wanted something that would be safe and reliable. Shane was easy to work with and incredibly honest. We were able to test drive the cars with out high pressure sales techniques and it was a very relaxing atmosphere. We would recommend to anyone in the market for a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Betsy! It was good to see you again and it was a pleasure working with your family (your mother was a riot)! Thank you for your confidence in me, and I was happy to be of service. I'm glad I had a vehicle on the lot that meet Ellie's criteria and I know it will be a great vehicle for her. If you guys ever need anything you have my cell. Stay goofy. - Shane

What a Gem!!

We are very impressed with the service we received at Ames Cars. The whole process was super easy! Shane is a very kind hearted person, he doesn't look at it as just a sale. He paid for the inspection and an oil change out of his own pocket. He was up front and honest with us. He even offered to let us come and get new rotors and pads in the next couple of months for cost. The next time we buy a used car, we will totally check out Ames Cars first. I didn't even know this used car lot existed! I am going to make sure everyone knows now! Thank you Shane!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ginny! I like the reply but I liked seeing you and your family. I am always here to help and please let me know if you have any question. I want to also say a big congratulations to you and JD on the new addition to your family. I love the fact that even though you have a big family you guys spend time doing what you love and have a bee farm on the side. That honeycomb you gave me was the coolest gift I have ever received. I will try and help your bee business grow too! Thanks again guys and, I hope your transition back into work goes smooth. -Shane

Awesome experience

I was hesitant to buy a car from a dealer that was not a "big name"...but while searching I saw Shane Dunphy's name and I knew I couldn't go wrong. I met Shane about a year ago and I was truly impressed by his social skills and how approachable he was. I was more than happy when I knew he was working at Ames Cars. I called him and told him I saw a car that i wanted at Ames Cars and the whole buying experience couldn't be smoother and more pleasant. He is a great person, trustworthy and there is no doubt in my mind he is always concerned about making the customer 100% satisfied. He is the reason I actually decided to buy our Yukon Denali at this dealership. Then we met the rest of the crew and we knew we could trust them all. They are very nice. They were accountable for little details and things that needed to be repaired and they did it fast and painless. We really loved the experience of buying a car at Ames Cars and we will recommend this dealer 100%. I would buy a car from this dealership anytime. They are honest and reliable. Shane, you are rock star...keep it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Nestor! Even though we only got to hang out a few times I thought you were a cool guy. I greatly appreciate the kind words. They are too kind. I am just a guy who loves his job and loves helping people. You will enjoy your experience with the Denali and I'm glad Erika is loving the SUV! You have a wonderful family and you guys were great. Let's hang out soon and thanks again. Shane

Very helpful and accommondating

We recently purchased a new van for our growing family from Shane at Amescars and we couldn't be happier. We got a good price for our trade in and while we were moving funds around they offered to hold the check until we were in the clear. Plus they set aside the van for us without extra charge, because they knew we loved it. This is the second vehicle I've bought from them and I still have the first one too. Shane has a great way with customers to make you feel like you are the most important customer he has, something you don't get at those large dealerships. I never felt pressured or haggled to make a purchase, Shane is very personable and great with kids too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Amanda. I saw the review come over my e-mail this weekend and I was extremely excited to see it. Thank you very much for your business and the review. It was a great experience working with you and Greg and I was more than happy to hold the vehicle for you guys. Your comment captured the exact principle we at Amescars strives to hit. We want you to have a car buying experience unlike anything you've had before and where you're a friend and not just a customer. If you guys need anything you have my cell! Thanks again, Shane

Dependable and effecient like the car.

Shane Dunphy handled our car purchase from beginning to end. He went far above and beyond in making sure the car we bought met our criteria: dependable, fuel efficient, and affordable. He found us a car that had been impeccably maintained and had a clean bill of health from both CARFAX and the mechanic that inspected the car for us. We paid a good price and have a great car that we are confident will continue to meet our needs. The purchase took less than thirty minutes. I've never been more satisfied in a car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Your kind words are greatly appreciated. It was funny how I picked you up one day and then the next...you were purchasing a car from me. I am glad you found the experience to be so pleasing. Writing us this review will also help us with other potential customers, so kudos to you sir! You are a good person and deserve the car. You will find that the Dodge will serve you well and if anything should arise in the future you have my cell. Thanks again Scotty!

Shane got it done

Shane's a good guy whose building a business by doing the right thing. We came from out of state on a Saturday because Shane had the car we wanted. Not five minutes after arriving, he handed us the keys and said take as long as you need. Drove it back to MN that night with nothing but a bill-of-sale and a promise from an IA dealer that we'd get a title and get things straight with MN DMV. Pretty dumb eh? Monday Shane told us he had a problem with the title. He overnighted the title back to the out-of-state previous owner, kept us in communication, and 10 days later we had title in hand and MN plates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hey Donna! Thank you for the kind words. We truly try to separate ourselves from the rest of the other dealerships out there. I always strive to do my best and help my customers in every way, shape, and form. I am thoroughly glad you are enjoying the Volvo and that you took time out of your day to write this review and help the business. If you need anything don't hesitate to get a hold of me, I know you have my number! - Shane