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Chapman Ford

(682 reviews)
Visit Chapman Ford
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award
New (480) 648-2020 (480) 648-2020
Used (480) 619-5554 (480) 619-5554
Service (480) 648-0560 (480) 648-0560

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Ford from DealerRater.

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This dealership was extremely helpful!

This dealership was extremely helpful! They worked so hard to get me my perfect car! The best I’ve encountered so far!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Tanya, Thank you for your review. We are happy to hear you had a great experience at our dealership. Your review made our day! Our team works hard to keep our clients happy, but we can only do it thanks to amazing clients like you. We hope to serve you again soon. Chapman Ford

Give my man Patrick a raise.

Give my man Patrick a raise. But seriously Patrick you’re the real one thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and for visiting Chapman. We greatly appreciate your business and are happy you had a good experience at our dealership. Chapman Ford

Christian was great, super helpful!

Christian was great, super helpful! He made the car buying process very smooth and easy!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Autumn, Thank you for your review of our dealership! We greatly appreciate your business and are happy to hear your positive feedback! Wishing you many happy and safe miles! Chapman Ford

Had a very good experience, great customer service.

Had a very good experience, great customer service. Offered help and information when requested and enquired about.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to see that you had a good experience. Our goal is always to give our clients the best experience possible and ensure all your vehicle needs are met. Chapman Ford

Great and easy process and came home with a car I

Great and easy process and came home with a car I absolutely love!! Definitely would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Marian, Thank you for your review. We are happy to hear you had a great experience at our dealership. Your review made our day! Our team works hard to keep our clients happy, but we can only do it thanks to amazing clients like you. We hope to serve you again soon. Chapman Ford

Christian was very helpfully while we were shopping for

Christian was very helpfully while we were shopping for my wifes mini SUV. He was full of enthusiasm and seemed pretty knowledgeable. It took us about a week to close on the deal and throughout the entire duration he was patient and eager to answer any questions we had.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Steve, Thank you for sharing your positive review with us. We are pleased you had a satisfactory experience purchasing your new vehicle with Chapman! We take pride in walking our clients through the buying process and look forward to servicing your vehicle in the future and wishing you many happy miles! Chapman Ford

Christian was very friendly and helpful in the search of

Christian was very friendly and helpful in the search of our Van. He is an excellent young man who is passionate with what he does.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Kimani, Thank you for your review. We are happy to hear you had a great experience at our dealership. Your review made our day! Our team works hard to keep our clients happy, but we can only do it thanks to amazing clients like you. We hope to serve you again soon. Chapman Ford

Christian replied to my email .

Christian replied to my email . He made the entire purchase process painless He also worked to sell us at a price we had decided upon

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and for visiting Chapman. We greatly appreciate your business and are happy you had a good experience at our dealership. Chapman Ford

This dealership had friendly, knowledgable personnel and

This dealership had friendly, knowledgable personnel and worked hard to ensure I got the vehicle I desired.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are happy to see that you had a good experience. Our goal is always to give our clients the best experience possible and ensure all your vehicle needs are met. Chapman Ford

Christian was very helpful and thorough, especially on

Christian was very helpful and thorough, especially on all technology matters. I would gladly refer him and the dealership if the opportunity presents itself. He is on his way to being a superstar salesman!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Chris, Thank you for trusting Chapman to assist you with your purchase. We work hard daily to give our clients the best purchasing experience, and we are pleased to see you had an amazing one! Chapman Ford