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Chapman Ford

(682 reviews)
Visit Chapman Ford
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award
New (480) 648-2020 (480) 648-2020
Used (480) 619-5554 (480) 619-5554
Service (480) 648-0560 (480) 648-0560

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Ford from DealerRater.

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I had a Great experience with Chapman Ford when buying my

I had a Great experience with Chapman Ford when buying my 2020 Mustang Bullitt, and they were very accommodating & professional in every way, and my Salesman, Mike Brill, was the Best, making the buying experience a very positive experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Ernie Thank you for sharing your positive review with us. We are pleased you had a satisfactory experience purchasing your new vehicle with Chapman! We take pride in walking our clients through the buying process and look forward to servicing your vehicle in the future and wishing you many happy miles! Chapman Ford

Pleasant and professional for my salesperson and the

Pleasant and professional for my salesperson and the staff. The staff negotiated pleasantly and I feel I got a good value.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

George We appreciate you sharing your experience with us, and we look forward to serving you again. Chapman Ford

Christian was awesome to work with!

Christian was awesome to work with! Helped me get the car I wanted and made the process painless and easy! Would highly recommend Christian if you are looking for a new car or truck.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive review with us. We are pleased you had a satisfactory experience purchasing your new vehicle with Chapman! We take pride in walking our clients through the buying process and look forward to servicing your vehicle in the future and wishing you many happy miles! Chapman Ford

He kept everything upbeat and professional!

He kept everything upbeat and professional! Made my experience awesome! Answered all my questions! Great job!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Nikki We appreciate you sharing positive feedback on your experience. We take pride in serving our customers and hope to see you again soon! Chapman Ford

Good sales man got my first new car would recommend to

Good sales man got my first new car would recommend to anyone great service,would purchase from you guys again

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Dallin Thank you for trusting Chapman to assist you with your purchase. We work hard daily to give our clients the best purchasing experience, and we are pleased to see you had an amazing one! Chapman Ford

Fantastic dealership experience.

Fantastic dealership experience. Mike Brill is an honest and upstanding guy. No pushy tactics. Just a clean and easy experience. All the folks involved were very friendly and helpful. Mike was incredibly quick to respond when I needed something. If you're shopping for a Ford in the Phoenix area, Chapman Ford is the place to go and Mike Brill is your guy!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Kyle Thank you for sharing your positive review with us. We are pleased you had a satisfactory experience purchasing your new vehicle with Chapman! We take pride in walking our clients through the buying process and look forward to servicing your vehicle in the future and wishing you many happy miles! Chapman Ford

We really enjoyed working with our salesman, Christian.

We really enjoyed working with our salesman, Christian. His energy, enthusiasm and willingness to go the extra mile gave us confidence and left a great impression of the Chapman Ford dealership. Thank you, Christian!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Renee Thank you for sharing your positive review of our dealership. Every team member here values feedback like yours, which motivates us to continue developing 5-star service for our valued guests! Chapman Ford

I contacted Chapman on line and was put in contact with

I contacted Chapman on line and was put in contact with Mr. Brill. My experience with the dealership and Mr. Brill has been outstanding.,,,the best in my 60 years of car buying experiences. Mr. Brill was kind enough to delivery the new car to me 100 miles away and take my trade-in back to the dealership. Wonderful car purchasing experience. Professional, organized and personal.... L. Brooks

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  • Overall experience 5.0
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1 person out of 1 found this review helpful.
Dealer response

L. Brooks Thank you for sharing your positive review with us. We are pleased you had a satisfactory experience purchasing your new vehicle with Chapman! We take pride in walking our clients through the buying process and look forward to servicing your vehicle in the future and wishing you many happy miles! Chapman Ford

Christian Patrick shows great energy and enthusiasm for

Christian Patrick shows great energy and enthusiasm for the products and service at Chapman Ford. Christian's enthusiasm, positive attitude and reflection of the Team Spirit while working at Chapman, gave us confidence in this dealership. We like the vehicle we purchased and surely return to Chapman for our next purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

David We appreciate you taking the time to share your wonderful experience with us! Your comments have been shared with our team here at Chapman Ford. When we hear from satisfied clients like you, we spread positivity around! Thank you again for your review. Chapman Ford

Christian helped me buy my (new to me) truck.

Christian helped me buy my (new to me) truck. He made the process quick and painless. I do believe he is one of the best salesmen at Chapman Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Chapman to assist you with your purchase. We work hard daily to give our clients the best purchasing experience, and we are pleased to see you had an amazing one! Chapman Ford