Reviews
Had a great experience at OttoSource! The team was professional, helpful, and made the whole car-buying process smooth and stress-free. They were patient with my questions, gave me solid options, and never made me feel pressured. The selection of vehicles was impressive and the pricing was fair. If you’re looking for a dealership that actually listens and works with you, I definitely recommend checking them out. I’m very happy with my purchase and the overall service!
Had a great experience at OttoSource! The team was professional, helpful, and made the whole car-buying process smooth and stress-free. They were patient with my questions, gave me solid options, and never made me feel pressured. The selection of vehicles was impressive and the pricing was fair. If you’re looking for a dealership that actually listens and works with you, I definitely recommend checking them out. I’m very happy with my purchase and the overall service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
If there was a negative stat rating, i would have dropped it. I purchased a vehicle from this dealership and immediately experienced issues the car was overheating due to a leak before I even got it home. More troubling is that more than three months later, they have still failed to properly pay off the loan on my trade-in vehicle. As a result, my credit has been negatively impacted. This is not a minor oversight. Paying off a trade-in loan is a critical part of the transaction. The extended delay and lack of resolution show a serious breakdown in responsibility and customer care. Consumers should not have to monitor whether a dealership fulfills basic contractual obligations. This experience has been stressful, costly, and unacceptable. Proceed with caution. I definitely do not recommend this dealership.
If there was a negative stat rating, i would have dropped it. I purchased a vehicle from this dealership and immediately experienced issues the car was overheating due to a leak before I even got it home. More troubling is that more than three months later, they have still failed to properly pay off the loan on my trade-in vehicle. As a result, my credit has been negatively impacted. This is not a minor oversight. Paying off a trade-in loan is a critical part of the transaction. The extended delay and lack of resolution show a serious breakdown in responsibility and customer care. Consumers should not have to monitor whether a dealership fulfills basic contractual obligations. This experience has been stressful, costly, and unacceptable. Proceed with caution. I definitely do not recommend this dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We were told the car would be ready for us to pick up in 3 days. 10 days later and it still is not ready.
We were told the car would be ready for us to pick up in 3 days. 10 days later and it still is not ready.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Professional team and great quality. I purchased a RR from them online not even seeing it and it was very clean and a great experience. Highly trustworthy team. Jafet and Marwan are amazing.
Professional team and great quality. I purchased a RR from them online not even seeing it and it was very clean and a great experience. Highly trustworthy team. Jafet and Marwan are amazing.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Said was amazing. He delivered the car directly to my home in Plano and made the entire process incredibly easy and smooth. They also gave me more than CarMax for my trade in, which I truly appreciated. The whole team was outstanding—very professional, efficient, and great to work with. Highly recommend! Ottosource
Said was amazing. He delivered the car directly to my home in Plano and made the entire process incredibly easy and smooth. They also gave me more than CarMax for my trade in, which I truly appreciated. The whole team was outstanding—very professional, efficient, and great to work with. Highly recommend! Ottosource
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carlos made buying my BMW M440i easy breezy and stress-free, and over a year later I still love it just as much.
Carlos made buying my BMW M440i easy breezy and stress-free, and over a year later I still love it just as much.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently test drove a Mercedes E450, and it had all the features and specifications I was looking for. Thanks, Ottosource!
I recently test drove a Mercedes E450, and it had all the features and specifications I was looking for. Thanks, Ottosource!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I recently went for a test drive of a vehicle, and I thoroughly enjoyed the experience. I hope to purchase soon. It was the best experience I’ve ever had at a dealership.
I recently went for a test drive of a vehicle, and I thoroughly enjoyed the experience. I hope to purchase soon. It was the best experience I’ve ever had at a dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Purchased my Hyundai with them last month, my salesman Carlos went above and beyond and their whole team made our experience wonderful. Answered all of my questions and concerns. Thank you so much for everything!
Purchased my Hyundai with them last month, my salesman Carlos went above and beyond and their whole team made our experience wonderful. Answered all of my questions and concerns. Thank you so much for everything!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought my Tesla S from Otto Source. Great experience with them, also very friendly sales staff. Highly recommend!
Bought my Tesla S from Otto Source. Great experience with them, also very friendly sales staff. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase