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OttoSource, Corp.

(239 reviews)
Visit OttoSource, Corp.
Sales hours: 10:00am to 5:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed
(855) 242-3636 (855) 242-3636

Reviews

(239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of OttoSource, Corp. from DealerRater.

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Had a great experience at OttoSource!

Had a great experience at OttoSource! The team was professional, helpful, and made the whole car-buying process smooth and stress-free. They were patient with my questions, gave me solid options, and never made me feel pressured. The selection of vehicles was impressive and the pricing was fair. If you’re looking for a dealership that actually listens and works with you, I definitely recommend checking them out. I’m very happy with my purchase and the overall service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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If there was a negative stat rating, i would have dropped

If there was a negative stat rating, i would have dropped it. I purchased a vehicle from this dealership and immediately experienced issues the car was overheating due to a leak before I even got it home. More troubling is that more than three months later, they have still failed to properly pay off the loan on my trade-in vehicle. As a result, my credit has been negatively impacted. This is not a minor oversight. Paying off a trade-in loan is a critical part of the transaction. The extended delay and lack of resolution show a serious breakdown in responsibility and customer care. Consumers should not have to monitor whether a dealership fulfills basic contractual obligations. This experience has been stressful, costly, and unacceptable. Proceed with caution. I definitely do not recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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We were told the car would be ready for us to pick up in

We were told the car would be ready for us to pick up in 3 days. 10 days later and it still is not ready.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Professional team and great quality.

Professional team and great quality. I purchased a RR from them online not even seeing it and it was very clean and a great experience. Highly trustworthy team. Jafet and Marwan are amazing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Said was amazing.

Said was amazing. He delivered the car directly to my home in Plano and made the entire process incredibly easy and smooth. They also gave me more than CarMax for my trade in, which I truly appreciated. The whole team was outstanding—very professional, efficient, and great to work with. Highly recommend! Ottosource

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Carlos made buying my BMW M440i easy breezy and

Carlos made buying my BMW M440i easy breezy and stress-free, and over a year later I still love it just as much.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recently test drove a Mercedes E450, and it had all the

I recently test drove a Mercedes E450, and it had all the features and specifications I was looking for. Thanks, Ottosource!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I recently went for a test drive of a vehicle, and I

I recently went for a test drive of a vehicle, and I thoroughly enjoyed the experience. I hope to purchase soon. It was the best experience I’ve ever had at a dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Purchased my Hyundai with them last month, my salesman

Purchased my Hyundai with them last month, my salesman Carlos went above and beyond and their whole team made our experience wonderful. Answered all of my questions and concerns. Thank you so much for everything!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought my Tesla S from Otto Source.

Bought my Tesla S from Otto Source. Great experience with them, also very friendly sales staff. Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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