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Star Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (716 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (716 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Tried buying a used Lincoln from this lot spoke with Manger Mike Horrible Experience Beware

Tried buying a used Lincoln from this lot spoke with Manger Mike Horrible Experience Beware

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Scammers Liars. Unsafe vehicles back on the road. Still leaking coolant. Buyer beware stay away

Scammers Liars. Unsafe vehicles back on the road. Still leaking coolant. Buyer beware stay away

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Adam was extremely helpful in getting me a car as soon as possible! Within 3 hours of messaging him, he had a quote and I was driving the car off the lot the very next day!! Fantastic customer service and super friendly staff. I would recommend Adam to anyone !

Adam was extremely helpful in getting me a car as soon as possible! Within 3 hours of messaging him, he had a quote and I was driving the car off the lot the very next day!! Fantastic customer service and super friendly staff. I would recommend Adam to anyone !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I took inventory of my lease on July 17,2023. My Corsair has been in the shop FOUR times! Ryan McInerney does not respond to my letters and Brendt Henry was no help at all. I will not be getting money from them, for missing work. This is not a good dealership at all. PLEASE go somewhere else. The vehicles are NOT "luxury" but nightmares.

I took inventory of my lease on July 17,2023. My Corsair has been in the shop FOUR times! Ryan McInerney does not respond to my letters and Brendt Henry was no help at all. I will not be getting money from them, for missing work. This is not a good dealership at all. PLEASE go somewhere else. The vehicles are NOT "luxury" but nightmares.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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I like the dealership. I see the car I need. They showed me different cars. I’m excited about purchasing my next car with them. Audreas is good sales persons. He services the 2014 Lincoln mkz for me and I like that car. I’m going to go with witch ever one me and my uncle Conie get approved for.Thanks for asking me to live a review

I like the dealership. I see the car I need. They showed me different cars. I’m excited about purchasing my next car with them. Audreas is good sales persons. He services the 2014 Lincoln mkz for me and I like that car. I’m going to go with witch ever one me and my uncle Conie get approved for.Thanks for asking me to live a review

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Brought my car in for a tire pressure sensor one week with no trouble found. They just aired up and sent on my way. Came back the next week for same sensor and there was a nail in the sidewall. Okay had to buy a new tire. As employee get a discount. But when I got the bill the discount was not calculated correctly. When I bought to the attention of the cashier and the service rep they adjusted after much discussion. Will not be back as I don't think that they handled the situation the best. Two trips for the same issue not sure if they put pin in tire or it was there the first time as well as miscalculation of the bill. This is just one of many issues with Service that I have experienced. And my dealing with sales has been very sketchy as well. My recommendation would be travel a little further as the customer service here is not the best.

Brought my car in for a tire pressure sensor one week with no trouble found. They just aired up and sent on my way. Came back the next week for same sensor and there was a nail in the sidewall. Okay had to buy a new tire. As employee get a discount. But when I got the bill the discount was not calculated correctly. When I bought to the attention of the cashier and the service rep they adjusted after much discussion. Will not be back as I don't think that they handled the situation the best. Two trips for the same issue not sure if they put pin in tire or it was there the first time as well as miscalculation of the bill. This is just one of many issues with Service that I have experienced. And my dealing with sales has been very sketchy as well. My recommendation would be travel a little further as the customer service here is not the best.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Never responded to my request for information. xxxx poor customer service. From the looks of other reviews, this is standard procedure.

Never responded to my request for information. xxxx poor customer service. From the looks of other reviews, this is standard procedure.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I leased a 2023 Lincoln Corsair on July 17th. The vehicle's "check engine light" is illuminated on the dash for a SECOND TIME. Today's date is only August 30, 2023. HOW HORRIBLE! I took the car in for service and was told someone would call me on Tuesday, August 29th. TODAY IS THE 30th. NO PHONE CALL. DO BETTER, YOU xxxxx AT (STAR) Lincoln in Southfield!

I leased a 2023 Lincoln Corsair on July 17th. The vehicle's "check engine light" is illuminated on the dash for a SECOND TIME. Today's date is only August 30, 2023. HOW HORRIBLE! I took the car in for service and was told someone would call me on Tuesday, August 29th. TODAY IS THE 30th. NO PHONE CALL. DO BETTER, YOU xxxxx AT (STAR) Lincoln in Southfield!

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Never got back with me on the question . Lease send it to them again cause I

Never got back with me on the question . Lease send it to them again cause I

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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This is not a good dealership. It was a lackluster experience. Kevin Sales manager is not easy to work with. And don't get me started on jay the finance guy Completely aggressive if you're not buying things off his menu.. Try heinz park if you don't want to deal with This terrible dealership.

This is not a good dealership. It was a lackluster experience. Kevin Sales manager is not easy to work with. And don't get me started on jay the finance guy Completely aggressive if you're not buying things off his menu.. Try heinz park if you don't want to deal with This terrible dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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