Reviews
Scammers Liars.
Scammers Liars. Unsafe vehicles back on the road. Still leaking coolant. Buyer beware stay away
Scammers Liars.
Scammers Liars. Unsafe vehicles back on the road. Still leaking coolant. Buyer beware stay away
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Adam was extremely helpful in getting me a car as soon as
Adam was extremely helpful in getting me a car as soon as possible! Within 3 hours of messaging him, he had a quote and I was driving the car off the lot the very next day!! Fantastic customer service and super friendly staff. I would recommend Adam to anyone !
Adam was extremely helpful in getting me a car as soon as
Adam was extremely helpful in getting me a car as soon as possible! Within 3 hours of messaging him, he had a quote and I was driving the car off the lot the very next day!! Fantastic customer service and super friendly staff. I would recommend Adam to anyone !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I took inventory of my lease on July 17,2023.
I took inventory of my lease on July 17,2023. My Corsair has been in the shop FOUR times! Ryan McInerney does not respond to my letters and Brendt Henry was no help at all. I will not be getting money from them, for missing work. This is not a good dealership at all. PLEASE go somewhere else. The vehicles are NOT "luxury" but nightmares.
I took inventory of my lease on July 17,2023.
I took inventory of my lease on July 17,2023. My Corsair has been in the shop FOUR times! Ryan McInerney does not respond to my letters and Brendt Henry was no help at all. I will not be getting money from them, for missing work. This is not a good dealership at all. PLEASE go somewhere else. The vehicles are NOT "luxury" but nightmares.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I like the dealership.
I like the dealership. I see the car I need. They showed me different cars. I’m excited about purchasing my next car with them. Audreas is good sales persons. He services the 2014 Lincoln mkz for me and I like that car. I’m going to go with witch ever one me and my uncle Conie get approved for.Thanks for asking me to live a review
I like the dealership.
I like the dealership. I see the car I need. They showed me different cars. I’m excited about purchasing my next car with them. Audreas is good sales persons. He services the 2014 Lincoln mkz for me and I like that car. I’m going to go with witch ever one me and my uncle Conie get approved for.Thanks for asking me to live a review
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brought my car in for a tire pressure sensor one week
Brought my car in for a tire pressure sensor one week with no trouble found. They just aired up and sent on my way. Came back the next week for same sensor and there was a nail in the sidewall. Okay had to buy a new tire. As employee get a discount. But when I got the bill the discount was not calculated correctly. When I bought to the attention of the cashier and the service rep they adjusted after much discussion. Will not be back as I don't think that they handled the situation the best. Two trips for the same issue not sure if they put pin in tire or it was there the first time as well as miscalculation of the bill. This is just one of many issues with Service that I have experienced. And my dealing with sales has been very sketchy as well. My recommendation would be travel a little further as the customer service here is not the best.
Brought my car in for a tire pressure sensor one week
Brought my car in for a tire pressure sensor one week with no trouble found. They just aired up and sent on my way. Came back the next week for same sensor and there was a nail in the sidewall. Okay had to buy a new tire. As employee get a discount. But when I got the bill the discount was not calculated correctly. When I bought to the attention of the cashier and the service rep they adjusted after much discussion. Will not be back as I don't think that they handled the situation the best. Two trips for the same issue not sure if they put pin in tire or it was there the first time as well as miscalculation of the bill. This is just one of many issues with Service that I have experienced. And my dealing with sales has been very sketchy as well. My recommendation would be travel a little further as the customer service here is not the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Never responded to my request for information.
Never responded to my request for information. xxxx poor customer service. From the looks of other reviews, this is standard procedure.
Never responded to my request for information.
Never responded to my request for information. xxxx poor customer service. From the looks of other reviews, this is standard procedure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
RUN! DO NOT WALK... RUN FROM STAR LINCOLN!
I leased a 2023 Lincoln Corsair on July 17th. The vehicle's "check engine light" is illuminated on the dash for a SECOND TIME. Today's date is only August 30, 2023. HOW HORRIBLE! I took the car in for service and was told someone would call me on Tuesday, August 29th. TODAY IS THE 30th. NO PHONE CALL. DO BETTER, YOU xxxxx AT (STAR) Lincoln in Southfield!
RUN! DO NOT WALK... RUN FROM STAR LINCOLN!
I leased a 2023 Lincoln Corsair on July 17th. The vehicle's "check engine light" is illuminated on the dash for a SECOND TIME. Today's date is only August 30, 2023. HOW HORRIBLE! I took the car in for service and was told someone would call me on Tuesday, August 29th. TODAY IS THE 30th. NO PHONE CALL. DO BETTER, YOU xxxxx AT (STAR) Lincoln in Southfield!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Never got back with me on the question .
Never got back with me on the question . Lease send it to them again cause I
Never got back with me on the question .
Never got back with me on the question . Lease send it to them again cause I
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
This is not a good dealership.
This is not a good dealership. It was a lackluster experience. Kevin Sales manager is not easy to work with. And don't get me started on jay the finance guy Completely aggressive if you're not buying things off his menu.. Try heinz park if you don't want to deal with This terrible dealership.
This is not a good dealership.
This is not a good dealership. It was a lackluster experience. Kevin Sales manager is not easy to work with. And don't get me started on jay the finance guy Completely aggressive if you're not buying things off his menu.. Try heinz park if you don't want to deal with This terrible dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
My lease was up and needed a new car.
My lease was up and needed a new car. Tim, and his manager, were absolutely wonderful! One of the easiest and quickest purchases. Tim was thoughtful, answered all my questions, and was responsive.
My lease was up and needed a new car.
My lease was up and needed a new car. Tim, and his manager, were absolutely wonderful! One of the easiest and quickest purchases. Tim was thoughtful, answered all my questions, and was responsive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car