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Boch Honda West

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 8:00 PM

Boch Honda West Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 8:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 8:00 PM

Saturday

7:00 AM - 8:00 PM

Sunday

8:00 AM - 5:00 PM

About Our Dealership

Dealer on Cars.com since March 2011

The Boch Honda West dealership is located in Westford, MA. With a strong history of serving Honda auto buyers in MA and

...

New England. From the moment you step into our dealer showroom, you will know our commitment to customer service is second to none. We will strive to make your experience with Boch Honda West a good one, for the life of your vehicle. Whether you need to purchase, finance, lease, or vehicle maintenance and service for a New or Pre Owned Honda, Boch Honda West in Westford is the right place.

"Our success means we can sell for less!"

Reviews

4.5 out of 5 4.5
1762 lifetime reviews. Includes reviews of Boch Honda West from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 4, 2019

    As usual, excellent experience, fast, professional and thorough. Sam was terrific - informative and helpful, but no pressure. Made arrangements for... next service call for tires.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sam Oliver

    Senior Service Advisor

    (4.9) 26 reviews

  • 5.0 out of 5
    November 28, 2019

    Sean did a great job, fair price and a great car. The car was perfect on delivery.Karl made the paperwork fast and easy. The whole process only took an... hour.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, richardfoliva for your 5-star rating and great review! We're glad to hear about your experience with us and we will certainly let Sean and ...Karl know as well. Congratulations on your new car and we hope to see you back here with us again!


    Worked with:
    Karl Saleh

    Finance Manager

    (4.8) 28 reviews

    Sean Callahan

    Sales and Leasing Consultant

    NOT RATED

  • March 27, 2015

    I just purchased a new CRV from Boch Honda West and it was a great experience. I would advise anyone who is in the market for a new car to use Boch Honda... West. I had the pleasure of dealing with Tim Mclean. Tim was fantastic the entire time. He wasn't pushy and respected all of my wishes. He went above and beyond for me on all my requests and kept me updated during the entire process. He even stayed late for me while were negotiating final price and financing and never complained once. The entire team was great from Tim and Robert the Finance Director to every sales manager who stopped by to thank me for my business were all fantastic to work with. They were completely honest and upfront with me about everything, even if it wasn't in their best interest. I had a horrible experience at another dealership and the team at Boch Honda West was by far the best group of people to work with. I was a loyal customer at another dealership but now I am proud to say that I am a loyal customer at Boch Honda West and hope I can do business with them again, especially with Tim.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 27, 2019

    Always find the staff friendly and helpful but the price for their services is high. Although I would Recommend the service there is probably other repair... shops that charge less.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Not Applicable
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, SUESTPIERRE for your great rating and feedback. We're happy to hear that you recommend our service and we sure do hope to see you back with... us again for your next service!


    Worked with:
    Sam Oliver

    Senior Service Advisor

    (4.9) 26 reviews

  • 5.0 out of 5
    November 25, 2019

    I've been bringing my 2017 CRV back to Boch Honda West for services since I bought it, except once when I tried a dealer closer to home but was very disappointed.... Boch is well worth the extra drive. Fast service, great hours, even weekends. Comfortable space to wait. Great service staff-the same representative has coordinated my appointments for two years now and makes sure everything gets done the way I want it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi JB,Thank you so much for your 5-star review! It's a great pleasure to hear about your experiences with us and we appreciate your loyalty! We look f...orward to seeing you again!


    Worked with:
    David Lamb

    Service Advisor

    (4.8) 57 reviews

  • 5.0 out of 5
    November 25, 2019

    Amanda is very helpful and very knowledgeable when it came to the service my car needed. She was also the only one to greet me with a hello and a smile.... Will be asking for her from now on.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Craftylady for your great review! We're glad to hear about your experience with us in our service department, especially with Amanda. We lo...ok forward to seeing you again!


    Worked with:
    Amanda Gray

    Service Advisor

    (4.7) 29 reviews

  • 3.0 out of 5
    November 25, 2019

    Usually the service is prompt and concise. This time they were not ready at the scheduled time, and we had to rent a car and leave the car for the whole... day until the next morning. Also they did not have a replacement key fob in stock. I find that a bit peculiar for a high-volume car such as the Honda CRV. I still need to go back to get my fob programmed.

    3.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi SIXBECKS,Thank you for taking the time out to tell us about your experience. We truly appreciate your feedback. We hope to see you again for your n...ext service where we can try to make your experience a better one.


    Worked with:
    David Lamb

    Service Advisor

    (4.8) 57 reviews

  • 3.0 out of 5
    November 25, 2019

    Brought car in for A1 service. Service was completed. I left. Checked oil reminder settings still said 20%. Had to go back to have it reset. Quality... of service has deteriorated over the last few years

    3.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello TWOGORB, 'Were so sorry to hear about what had happened here. Please feel free to reach out to me so we can do our best to try and make this rig...ht! Emma Carney Customer Relations Manager ecarney@bochhondawest978-589-4913


    Worked with:
    Amanda Gray

    Service Advisor

    (4.7) 29 reviews

  • 5.0 out of 5
    November 25, 2019

    The attendant was very good and helpful. Would highly recommend. Thank you. I came for service and was recommending some work. Not sure it was needed but... accepted the recommendations.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you, VIKKHOKHA for your great review! We appreciate your feedback and we hope to see you again for your next service!


    Worked with:
    David Lamb

    Service Advisor

    (4.8) 57 reviews

    Amanda Gray

    Service Advisor

    (4.7) 29 reviews

  • 5.0 out of 5
    November 22, 2019

    Anthony was able to arrange for service for my car on very short notice. The job was done in less than an hour and I was on my way. Great job Anthony!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, EODONOGH for your 5-star review! We're so glad to hear of your experience with us in our service department and we will certainly let Antho...ny know as well. We hope to see you again for your next service!


    Worked with:
    Anthony Ferreira

    Service Advisor

    (4.8) 40 reviews

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