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Sternberg Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)
Sales hours: 7:30am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 7:30am–7:00pm 7:00am–5:00pm
Tuesday 7:30am–7:00pm 7:00am–5:00pm
Wednesday 7:30am–7:00pm 7:00am–5:00pm
Thursday 7:30am–7:00pm 7:00am–5:00pm
Friday 7:30am–7:00pm 7:00am–5:00pm
Saturday 7:30am–4:00pm 7:00am–12:00pm
Sunday Closed Closed

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See all 16 vehicles from this dealership.

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sternberg Ford from DealerRater.

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Always friendly, help us find what we want. Let us test drive what we want and explain everything we needed answered

Always friendly, help us find what we want. Let us test drive what we want and explain everything we needed answered

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great place to buy a car or for service. Very personable staff. Courteous, reliable and efficient.

Great place to buy a car or for service. Very personable staff. Courteous, reliable and efficient.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I love this place. They special order cars for me, and they go out of their way to make sure I'm happy and safe on the road.

I love this place. They special order cars for me, and they go out of their way to make sure I'm happy and safe on the road.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Jackie for taking the time to review us and we are very happy we received a 5 star review from you. As you know, we pride ourselves in customer service and we love that you have taken the time to share your experience with others who may be shopping for a new or pre-owned vehicle. As a multi-year customer award winner dealer, we make your ownership experience the best possible and will help you with all of your needs with you vehicle. Thank you again for sharing your experience!

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Wife took her 2017 mustang in for it's first oil change first time it was serviced less than 1000 miles on it. They must have lost the battery cover clip so they put zip ties on it. REALLY

Wife took her 2017 mustang in for it's first oil change first time it was serviced less than 1000 miles on it. They must have lost the battery cover clip so they put zip ties on it. REALLY

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you taking the time to review your service appointment but we believe that you should contact the dealer you purchased the Mustang from. When we service vehicles, we do not remove battery covers, we check all fluid levels, top off washer fluid, inspect the tires and we have a probe that we use to test battery condition. No battery cover removal required.

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Shopping for a car should not be so stressful. I hate going anywhere that employees make commission. They are on you like vulchers and continuously try to up sale. No matter your budget or what you would like to stay under, especially women. Then they call constantly. Never shopping again. Will buy from a individual.

Shopping for a car should not be so stressful. I hate going anywhere that employees make commission. They are on you like vulchers and continuously try to up sale. No matter your budget or what you would like to stay under, especially women. Then they call constantly. Never shopping again. Will buy from a individual.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

I think you have us confused with another location you shopped with. We have one salesperson (not group of sales people) and we are located in Dale Indiana, we do not call, we respond to your request by email (unless other information is needed). Please contact me at any time to discuss your interaction. Gary Snow General Manager Sternberg Ford Dale In 812-937-4445 [email protected]

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Don't know if my other reviews went through but anyway just to summarize what I said in the other reviews-- Liked the salesman, liked the fair price, and we especially like the 2017 "White Gold" Ford Escape SE. It has been a while since we had a Ford and I forgot how solid it is just to close the doors. I guess what the saying says is true. Build Ford Tough Donna & Claude in Huntingburg

Don't know if my other reviews went through but anyway just to summarize what I said in the other reviews-- Liked the salesman, liked the fair price, and we especially like the 2017 "White Gold" Ford Escape SE. It has been a while since we had a Ford and I forgot how solid it is just to close the doors. I guess what the saying says is true. Build Ford Tough Donna & Claude in Huntingburg

Rating breakdown (out of 5):
Customer service
4.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Good experience. No pressure to buy. Will go back in the future

Good experience. No pressure to buy. Will go back in the future

Rating breakdown (out of 5):
Customer service
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are happy you chose us as your dealer and we will be there for you for all of your ownership needs!

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Always great service with a personal touch from Sternberg Ford and Gary Snow.

Always great service with a personal touch from Sternberg Ford and Gary Snow.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Rhonda and Bill for your continued trust in our dealership!

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We have bought our cars from Conner's Ford and now Sternberg Ford for the past 20 to 30 years. We, also, have almost all of our maintenance done by Sternberg. They have always treated us well. Their personalized service gives us confidence in doing business with them.

We have bought our cars from Conner's Ford and now Sternberg Ford for the past 20 to 30 years. We, also, have almost all of our maintenance done by Sternberg. They have always treated us well. Their personalized service gives us confidence in doing business with them.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Bob for your many years of business and trust in us!

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I have taken my 2012 Ford Escape to the Sternberg Ford Service Dept. twice now for routine service. Both times the service department staff has been extremely friendly both when making an appointment and while I was there. They are thorough and efficient in the work that they do and they don't attempt to do more work or sell you something that you really don't need. Also, being a novice when it comes to automotive service and repair; they have never acted like any of my questions have been a burden. There is a service station one half mile from my house, but I drive the extra 10 miles; because I know that my vehicle will be in good hands and that's important to me.

I have taken my 2012 Ford Escape to the Sternberg Ford Service Dept. twice now for routine service. Both times the service department staff has been extremely friendly both when making an appointment and while I was there. They are thorough and efficient in the work that they do and they don't attempt to do more work or sell you something that you really don't need. Also, being a novice when it comes to automotive service and repair; they have never acted like any of my questions have been a burden. There is a service station one half mile from my house, but I drive the extra 10 miles; because I know that my vehicle will be in good hands and that's important to me.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 78 reviews

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