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Volkswagen of West Islip

(162 reviews)
Visit Volkswagen of West Islip
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (631) 230-4387 (631) 230-4387
Used (631) 230-4365 (631) 230-4365
Service (631) 230-4351 (631) 230-4351

Reviews

(162 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of West Islip from DealerRater.

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Awesome Dealer Pablo is the best.

Awesome Dealer Pablo is the best. Made it happen for me. More then grateful and happy with him For my raptor. Def check him out.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Miggz, Congratulations on your new Raptor and welcome to the- Volkswagen of West Islip family. We are honored that you chose our dealership for this amazing car buying experience and Pablo will be pleased to hear your very kind words, thank you.

Pablo Was an excellent salesman.

Pablo Was an excellent salesman. He explained every step of the way was very helpful for my questions. I highly recognize him.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Dave, We are glad to hear that your service experience with Pablo was so exceptional from the start to end. We strive to serve each customer with top-notch customer service and it seems like we achieved our goal. Thank you for your recommendation and we look forward to the next opportunity to service your vehicle needs again.

Pablo was an excellent salesman.

Pablo was an excellent salesman. Everything went smoothe He explained everything ver well. I would recommend him to all.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dave, We are glad to hear that your service experience with Pablo was so exceptional from the start to end. We strive to serve each customer with top-notch customer service and it seems like we achieved our goal. Thank you for your recommendation and we look forward to the next opportunity to service your vehicle needs again.

Marcin Malachowski!

Marcin Malachowski! He gives us top notch service every time!. Always goes above and beyond! He's patient and kind. Keeps you informed and takes the time to explain each process. The service teams is also awesome. I love that they provide you video of exactly what they're doing to your car. I've never got this kind of service anywhere else. VW goes above and beyond for their people and I love them for it!

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  • Overall experience 5.0
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Dealer response

Lashaun, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with Marcin was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

We had a great experience purchasing our car with Pablo

We had a great experience purchasing our car with Pablo and Jonathan. Thank you so much.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Samantha, Congratulations on your new vehicle and welcome to the- Nissan of West bury family. We are honored that you chose our dealership for this amazing car buying experience and Jonathan will be thrilled to hear your very kind words, thank you. We look forward to the next opportunity to serve your vehicle needs again.

Mike B in service is the best.

Mike B in service is the best. Always friendly and very knowledgeable Explained everything to me every step of the way

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  • Overall experience 5.0
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Dealer response

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Mike was so positive. We look forward to seeing you again when it is time for your next service.

Pablo Courtade was the best!

Pablo Courtade was the best! Picked up my brand new 2025 atlas and could not be happier! He knew my price point and where I wanted to be and didn’t try to scam me at all!! He was the best sales manager I’ve ever dealt with!!

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  • Overall experience 5.0
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Dealer response

Congratulations on your new 2025 Atlas and welcome to the- Volkswagen of West Islip family. We are honored to hear that you chose our dealership for this wonderful car buying experience and Pablo will be delighted to hear you added him to your stellar review, thank you. We look forward to the next opportunity to serve your needs again.

Pablo Courtade was knowledgeable and really helpful with

Pablo Courtade was knowledgeable and really helpful with the purchase of my 2025 Volkswagen Atlas. His kind, courteous, respectful and sense of humor made the process of purchasing a new vehicle for me surprisingly pleasant. He is a true sales professional. It was a pleasure meeting him and doing business with Volkswagen of West Islip.

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  • Overall experience 5.0
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Dealer response

Otto, Congratulation's on your new 2025 Volkswagen Atlas and welcome to the- Volkswagen of West Islip family. We are honored that you chose our dealership for this wonderful car buying experience but out team will be pleased to hear that we were able to find a vehicle that was right for you.

I purchased 3 cars from Volkswagen of West Islip.

I purchased 3 cars from Volkswagen of West Islip. The dealership is clean. The employees are friendly. Mainly Pablo is a incredible guy He knows what he's selling he's helpful, he's great. That's why I will always purchase cars from him. And if I have friends, I will send them to him.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your very kind review and loyalty to- Volkswagen of West Islip. We are delighted to hear that your experiences with Pablo has been so exceptional! Congratulations and when the time comes for service, give our service team a call. You will not be disappointed.

I like the way they taking care of all customers Very

I like the way they taking care of all customers Very good dealer ,great services

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  • Overall experience 5.0
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Dealer response

Irving, Thank you for sharing your experience with us. We are pleased to hear your experience here at- Volkswagen of West Islip was a positive one.