Reviews
Excellent Service from sales to service team.
I have purchased a number of vehicles from Toyota of Cool Springs, both new and used. NO REGRETS! Honest and supportive sales staff and helpful, knowledgeable Service Team. Couldn't ask for more!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are so happy to read such a great review about Toyota of Cool Springs! We look forward to your next visit! Take care!
Used Vehicle
Jim is a professional, one of the best. It really was a nice experience, knowing I could trust the person I was worth with, definitely a good feeling.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!
Efficient and fast-car buying made easy
This team made is worth driving 591 miles from Florida to buy my 4runner! I passed many many dealerships on the way but this was the one that met every one of my needs effortlessly and made the drive worth it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!
Best First Car Buying Experience
We had the pleasure of working with Frederick. He made the car buying experience simple and stress-free. He found us exactly what we were looking for at a great deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear that Frederick was able to provide great service to you. Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Outstanding
Courteous, knowledgeable, no pressure from the moment we arrived .Willing to work to get us the car that fit our needs at the price that fit our budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Toyota of Cool Springs
Bought a brand new Toyota Tundra. J.B. Avery was a
J.B Avery was an awesome. He answer all questions and concerns. I purchase a new Toyota Tundra. Highly recommend Toyota of Cool Springs. Will return again to purchase a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leo, thank you for sharing your positive experience! We hope to see you soon!
New 4 Runner
Everyone was very nice and helpful. I told Frederick what I wanted and didn't want on a new vehicle, even though they didn't have one on the lot they found one and had it ready for delivery within the week. With the lifetime warranty it's most certainly a big plus. Looking forward to many years of great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lynn, thank you for your kind words and congratulations on your new vehicle. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Cool Springs. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.
Great service
Always have a great experience with them. Bought my vehicle here and have had them do all the servicing. Except for a bad battery (not the dealership's fault(m), I've had zero problems with my car. I do recommend Toyota of Cool Springs to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Roger, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out. Take care.
A pleasant experience
Bought a used car last month. Jim Gile was very professional and helpful in completing the sells. I found him trustworthy -not a typical sells person. I must say it was very a pleasant buying experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Cool Springs. If you have any further questions, please give us a call. We're always happy to help!
Jim Giles
Toyota of Cool Springs is a great dealership. I just purchased my second car from them and our salesman, Jim Gile, rates 10 stars out of 5. Jim was deliberately calm and very patient as we tried three different models, finally deciding on a 4-Runner. Jim made the process not just painless, but outright pleasant. Thanks Jim!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Rita, thank you for taking the time to leave a review for us at Toyota of Cool Springs. We're happy we could meet your expectations. If you have any further questions, please don't hesitate to reach out. Take care.