Reviews
Write a reviewI wanted a 2024 Ford Bronco. I went to Bill Carone Ford and found, that with their help, it was an easy process. When my car arrived they had it beautifully prepped and I drove it home. Never a problem.
I wanted a 2024 Ford Bronco. I went to Bill Carone Ford and found, that with their help, it was an easy process. When my car arrived they had it beautifully prepped and I drove it home. Never a problem.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very professional and relaxed atmosphere at this dealership, we highly recommend them to anyone in the area
Very professional and relaxed atmosphere at this dealership, we highly recommend them to anyone in the area
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr. Carlton Lanier and the Bill Carone team did a wonderful job helping me find my new car.
Mr. Carlton Lanier and the Bill Carone team did a wonderful job helping me find my new car.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
best sales team I ever delt with they were very friendly and answered every question I had and some I wouldn't have thought of.
best sales team I ever delt with they were very friendly and answered every question I had and some I wouldn't have thought of.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear that you enjoyed working with our staff, James! We appreciate your positive feedback and hope you'll consider us again in the future.
Outstanding staff out front. Very timely service. Good Job! 2015 F150 XLT Crew Cab
Outstanding staff out front. Very timely service. Good Job! 2015 F150 XLT Crew Cab
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
As always very pleasant. Best dealership I have dealt with.
As always very pleasant. Best dealership I have dealt with.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had a pleasant experience here at Bill Carone Ford, Inc.. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!
I went in for an oil change. Everyone was very friendly and professional.
I went in for an oil change. Everyone was very friendly and professional.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Deborah, for the glowing review! The staff at Bill Carone Ford, Inc. always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!
2012 Ford Escape Very prompt and efficient service. Staff was very polite and helpful.
2012 Ford Escape Very prompt and efficient service. Staff was very polite and helpful.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service!
I was very pleased with the service that was rendered and will certainly recommend your dealership to friends and family.
I was very pleased with the service that was rendered and will certainly recommend your dealership to friends and family.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. We appreciate your positive review!
2016 Explorer Sport purchased via Mr. Fred Lanier. Was awesome! Informed Fred what I wanted, how much I desired for my trade. He found the vehicle I wanted, sent me the figures, I went to the bank and got the check and went to Wallace from Fayetteville with check in hand and picked it up. Will probably never buy a new vehicle from anyone else.
2016 Explorer Sport purchased via Mr. Fred Lanier. Was awesome! Informed Fred what I wanted, how much I desired for my trade. He found the vehicle I wanted, sent me the figures, I went to the bank and got the check and went to Wallace from Fayetteville with check in hand and picked it up. Will probably never buy a new vehicle from anyone else.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your warm review of the team here at Bill Carone Ford, Inc.! Again, we appreciate your recommendation of Bill Carone Ford, Inc. and we hope to be of service again in the future.