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Bill Carone Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (59 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (59 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Carone Ford from DealerRater.

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great

You were great as usual..everyone was nice. Service was quick and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer

Quick and was able to do a last minute request for me. Also made suggestions for next visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The Best!

Carrie is so helpful every time I bring my Ford Edge in for regular service. I love dealing with Bill Carone Ford/Chevrolet and intend to by my next vehicle from them when the time comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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excellent sales and service

Everything with servicing my truck was excellent as usual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Vivian Brown

I have worked with Bill Carone for the last 12 months on and off looking for the right four wheel drive vehicle to fit both my professional and personal needs. Each time I have contacted either Bill or one of his staff, particularly Fred Lanier, they have always treated me like a friend. I received professional, knowledgeable guidance from both Fred and Bill each time I have worked with them. My recent purchase was a great customer service experience from beginning to end and Mr. Lanier made the process extremely easy. After months of looking I have finally obtained the vehicle which meets my needs. I will never go anywhere else but Bill Carone for my vehicle shopping needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great overall.

Great overall experience. Will inquire next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Perfect trade

I purchased a 2015 loaded Ford F-150 Lariat this past week and traded-in a used (albeit "excellent") 2015 top model Chevy Tahoe. I frankly expected we would not be able to come to satisfactory terms considering my desire to basically "swap" cars with no out-of-pocket. The salesmen I worked with and the owner were very friendly and easy to deal with. Within a few hours of my initial inquiries, I drove the vehicle home. I will not shop where I have to frustrated by typical time consuming negotiating tactics. As an owner who has purchased over 70 personal vehicles in my career, I would have to consider this one of my best experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Driver

Very prompt and efficient. Very satisfied with purchase of a pre-certified pre-owned vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love Bill Carone Ford service

Bill Carone Ford's service is great. They are always very helpful when scheduling an appointment. I know I can trust them. I love that I don't have to pay for a routine service for 3 years after my purchase from their dealership. That is awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bill Carone outshines them all!

As usual, your waiting area was clean and comfortable and your restroom was spotless. The people who work at Bill Carone are so polite and personable. I am always correctly appraised of the repair time needed and notified when all work is completed. I appreciate how everyone makes extra effort and have told all my friends how impressed I am with this dealership...even people who stop to ask about my car whom I do not know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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