Reviews
The service writers are great!
The service writers are great! DENNIS the SERVICE MGR needs to improve on his people skills. Ignores me every time I’m there! That’s very rude when he talks to everyone else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
They were friendly, helpful with my issue, were able to
They were friendly, helpful with my issue, were able to get my truck in without an appointment and the parts desk was also great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Every time I have gone, I have received amazing customer
Every time I have gone, I have received amazing customer service. Cindy is a great service rep.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello David, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Ariana in service is absolutely wonderful.
Ariana in service is absolutely wonderful. So helpful and professional. Would 10/10 recommend anyone to bring their vehicle to her. She was prompt, transparent, knowledgeable and kind. Best service experience I’ve ever had for my personal vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Samantha, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Valencia! Drive safe, and we'll see you on the road.
Enrique our sales Representative was amazing, caring and
Enrique our sales Representative was amazing, caring and very knowledgeable. He really made our experience very smooth
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!
It’s always a pleasure coming into get my truck looked
It’s always a pleasure coming into get my truck looked at. Everyone is so nice!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
1. Appointment booking for service was 2 full months
1. Appointment booking for service was 2 full months out. 2. After appointment date, initial diagnostics was 4-5 days in lot while in queue to take the first look. 3. Repair was initially told to be a month for parts but later story changed and sourced parts from another dealer. 4. Truck ready a week from drop off so it was 2 months and one week from initial call when problem resolution began. Not so good if I wasn't someone who owns 3 vehicles and didn't really need it right away as if it were my everyday driver and I depended on it like most customers.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
very unprofessional made us think we had a deal .
very unprofessional made us think we had a deal . added protection plan that was not ask for. we waited there over five hours we shook hands thinking the deal was done. at the end the service manger said we could not take the vehicle. they wanted more money down.they ask for us to transfer our insurance to the new vehicle so we did .after all that we ended very anger because this was a game they were playing.never go there again don't recommend any one.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (661) 379-7709 at your earliest convenience to discuss how we can turn this experience into a positive one.
My experience on this dealership was very professional
My experience on this dealership was very professional not hiding fees or anything else, I definitely recommend it
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Valencia and we hope to be of service again in the future.
Great service.
Great costumer service from Hugo. Very helpful. I?m happy with the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Fernando, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!