Reviews
Very good customer service , they updated me on what
Very good customer service , they updated me on what needed to be done, approximate timing and my vehicle was ready rather quickly. I was pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Angela, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Got an appointment the day earlier.
Got an appointment the day earlier. Even picked my time and was accepted. All was on time while I waited and very thorough inspections. Great service advisors that work together. The van is smoother in driving, too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Terry, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
No one greeted me or said anything when I walked in
No one greeted me or said anything when I walked in except a garage worker.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. Your input is valuable, and it will help us to provide a better experience for you in the future. We apologize for the inconvenience caused by your recent service experience and the lack of greeters. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. Please contact us if there's anything we can do to make your next visit a 5-star experience for you! Martin Bonura General Manager - Bohn Toyota mbonura@bohnzone.com
Do not buy a vehicle here, you do not want to have to
Do not buy a vehicle here, you do not want to have to deal with the service department. The entire team is trash. They have over charged me, they have missed service notes, delayed part replacements, and created excuses for themselves when held accountable. The supervisor does not want to hold the staff accountable and they collectively say they are overworked and don’t have time to pay attention to detail. Do yourself a favor and drive to Metairie or Slidell instead.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Martin Bonura General Manager - Bohn Toyota mbonura@bohnzone.com 504-341-3300
The dealership nolonger accepts American Express as a
The dealership nolonger accepts American Express as a form of payment. I think this favors and protects the side of the consumer. After my repair is completed I have decided that I will have to choose to have my repairs done elsewhere. It appears that Appears that American Express offers me better protection when it comes to repairs than the dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Martin Bonura General Manager - Bohn Toyota 504-341-3300 mbonura@bohnzone.com
Car was ready to test drive when I arrived.
Car was ready to test drive when I arrived. Took about an hour for financing and paperwork. Everyone was nice and helpful. Pretty easy. The nice sales rep Patti personally brought my temp tag the next day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
5000 mile Service Easy scheduling process Quick drop
5000 mile Service Easy scheduling process Quick drop off time and called when the car was ready. Staff was friendly and helpful and kept us informed by text.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Andree, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great and friendly service and staff!
Great and friendly service and staff! Fair pricing. Good vehicle selection. Quick and easy buying process. I would recommend them to anyone purchasing a used Toyota.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
I would recommend Toyota any day.
I would recommend Toyota any day. The customer service is great and my car has been amazing. Their vehicles are quality and last years and they always check in to make sure everything is ok
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lynisha, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
They need more mechanics to works on cars to we’re the
They need more mechanics to works on cars to we’re the waiting time is less then more
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Phil Rehage Service Director Bohn Toyota prehage@BohnZone.com