Reviews
Car has been in the shop awaiting repairs for almost 6
Car has been in the shop awaiting repairs for almost 6 months now. I call to no answer on when it will be done and arrival date on part keeps being pushed back.
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Martin Bonura General Manager Bohn Toyota Office- 504-341-3300 mbonura@bohnzone.com
Got me financed but a few things Trucks on lot need to
Got me financed but a few things Trucks on lot need to be ready to sell freaked of cigarette smoke and then was told truck had tow package it did not and lead to believe it had that option it has a 4 cylinder no power at all. Should have a return policy They didn’t even give me my sales contract. Very disappointed but my fault for being in a hurry to get the truck!! But would have wanted a v6 not the 4 cylinder
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we really appreciate your feedback! Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Nina was very friendly, professional, and explained
Nina was very friendly, professional, and explained everything thoroughly to me! I highly recommend seeing her! The tech did great work to my vehicle in a timely manner!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Leonard, we're happy you found Nina to be so supportive during your experience here at Bohn Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.
Shout out to Nina in service.
Shout out to Nina in service. She amazing and so is the rest of the crew.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Nina here at Bohn Toyota! We are always more than happy to assist you if anything else comes up. Take care!
My experience at Bohn Toyota was great as usual; very
My experience at Bohn Toyota was great as usual; very friendly and professional group of people. My had my sway bar replaced as recommended by technician during my last visit. Thanks for quality service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Patricia, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!
I had a great experience Robert was a wonderful service
I had a great experience Robert was a wonderful service guy he inform me every step they did to my truck
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Bohn Toyota. We are always more than happy to assist you if anything else comes up. Take care!
Victor was great he was very professional and helpful
Victor was great he was very professional and helpful they were very detailed with the items that needed repair . The work was completed same day and they let us know as soon as it was ready
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Alexander, we're happy to hear you had such a positive experience with Victor! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great experience every time I go there.
Great experience every time I go there. All of the employees are professional, friendly and honest. I leased and then bought my Rav 4. They have taken such good care of my car and me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mary, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
When I entered the facility the service agents were
When I entered the facility the service agents were engaged in there computers. It took a few minutes for someone to acknowledge my presence. The agent informed me someone would be with shortly. They were not as attentive.
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- Buying process —
- Quality of repair —
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Martin Bonura General Manager Bohn Toyota Office- 504-341-3300 mbonura@bohnzone.com
The team, from start to finish, provided excellent
The team, from start to finish, provided excellent service. They knowledgeable about the repairs and parts I needed while treating me with respect and care.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!