Reviews
Terrible overpriced service.
Terrible overpriced service. Had coupon and still was charged more that the coupon price. Will not be going back for any more service work from them. They also wanted to charge me over $60 to replace a license plate light bulb that cost $5 and to make it worse the light wasn?t even burnt out.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Phil Rehage Service Director Bohn Toyota 504-371-7114 prehage@BohnZone.com
Jennifer kept me informed the entire time I was there for
Jennifer kept me informed the entire time I was there for my regular maintenance and when they found additional items that needed to be addressed on my Tacoma, she showed me a video of exactly what was going on. This was a new innovation to me and they even email you a link so you can easily show others what was found. That would be especially helpful if you brought the vehicle belonging to a friend/family member.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Alisha, thank you again for taking the time to let us know how we did. We hope you have a great day!
Very professional Happy with service and advisors
Very professional Happy with service and advisors knowledge . Answers calls very quickly. Very easy communication
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Jennifer was my service advisor, she was very helpful and
Jennifer was my service advisor, she was very helpful and explained everything in a easy way, waiting room clean and service area clean, good and efficient work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Bohn Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.
Terrible overpriced service.
Terrible overpriced service. Had coupon and still was charged more that the coupon price. Will not be going back for any more service work from them. They also wanted to charge me over $60 to replace a license plate light bulb that cost $5 and to make it worse the light wasn’t even burnt out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Martin Bonura General Manager Bohn Toyota Office- 504-341-3300 mbonura@bohnzone.com
Services are great….
Services are great….i love it they do care !! Good discounts!!! Waiting rooms are clean !!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Devin was courteous, explained everything and
Devin was courteous, explained everything and communicates very well. Hey applied a discount and was able to keep costs within the price range we discussed. Great customer service and definitely will return in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Shirley, we're happy you found our staff to be so supportive during your experience here at Bohn Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This was an awful visit.
This was an awful visit. I was charged for something that I shouldn’t have.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I apologize that you experienced concerns with your recent service visit. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Martin Bonura General Manager Bohn Toyota Office- 504-341-3300 mbonura@bohnzone.com
Service advisor had an indignant attitude toward customer
Service advisor had an indignant attitude toward customer when I questioned her wordings to maintenance
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- Buying process —
- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Martin Bonura General Manager Bohn Toyota Office- 504-341-3300 mbonura@bohnzone.com
The craftsmen working @ Bohn Toyota are second to none.
The craftsmen working @ Bohn Toyota are second to none. Had my recall done today on air bags & you can’t tell anything was removed. 👍👍👍
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!