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Group 1 Toyota West Bank

(1,103 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
New (504) 383-0928 (504) 383-0928
Used (504) 383-0666 (504) 383-0666
Service (504) 383-0914 (504) 383-0914

Reviews

(1,103 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 Toyota West Bank from DealerRater.

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I was satisfied with both the vehicle purchase discount

I was satisfied with both the vehicle purchase discount and the trade-in value of my vehicle. The sales rep was very helpful without any high-pressure sales techniques.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Wayne, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bohn Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

I was satisfied with both the discounted sales price and

I was satisfied with both the discounted sales price and the trade-in value of my vehicle. The sales rep was very helpful without any high-pressure sales techniques.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Nina walked me through the process and made the visit

Nina walked me through the process and made the visit less stressful.I was able to fix my main concern and pointed out other major issues that needed my attention. I had a positive experience with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found Nina to be so supportive during your experience here at Bohn Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great service, very very very very very knowledgeable and

Great service, very very very very very knowledgeable and extremely very very friendly. Let me know when I get to 25 words, this is ridiculous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Steven, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Everything was wonderful and didn?

Everything was wonderful and didn?t have to wait long.Great service would definitely recommend anyone to buy a Toyota, Nina and Tyler are always welcoming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Jenny, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

They gave me a comp oil change for being a frequent

They gave me a comp oil change for being a frequent customer and it was faster than any ever at a dealership. They provide free coffee and water and the waiting areas are clean with lots of seating and televisions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Derek, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

The service department is very good and cares about the

The service department is very good and cares about the customers, the problem with my car ,they solved the mystery

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

They give best service everytime I visit them.

They give best service everytime I visit them. They give courtesy inspection and a repair estimate. They also give discounts or good deals for the services rendered. They also give

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bohn Toyota!

Always great service at this dealership !

Always great service at this dealership !!!! The technicians are excellent and all staff very helpful and friendly. All of my car needs were met at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Suzanne, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My technician, Andrew, was professional, knowledgeable,

My technician, Andrew, was professional, knowledgeable, and kindhearted. He is the only one I want working on my vehicle. I will use this dealership because Andrew works there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rosa, thank you for your kind review; we are happy to pass along your comments to the team here at Bohn Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.