Reviews
I love this dealership.
I love this dealership. They always try and accommodate me. The service is excellent and the staff is friendly and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Bohn Toyota. We are always more than happy to assist you if anything else comes up. Take care!
This company will try and scam at any given moment do not
This company will try and scam at any given moment do not take your car there to be repaired. Took my car and they said I needed 6000$ worth of repairs when all I went in for was a coolant pump being out. When I went to pick up my car they told me my check engine lights would all still be on because I declined additional repairs. I get my car back and plug in my obd2 reader and it turns out they just never cleared the code for what was fixed so I clear that and lo and behold the check engine light is gone and my car was running fine.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for bringing this to our attention. We apologize for any inconvenience caused and your concerns will be shared with our team to address and prevent similar situations in the future. Please contact us directly so we can discuss further, learn more about what took place in this situation and work toward a resolution. Phil Rehage - Service Manager Bohn Toyota | prehage@group1auto.com | (504) 371-7114
Works to appear they are an economical, cost savings
Works to appear they are an economical, cost savings company, but I later noted add ons that raised the price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Thank you for the special attention to my Camry.
Thank you for the special attention to my Camry.The service was greatly needed.The service was prompt.The technician was kind and courteous.I enjoyed a good cup of free coffee.in the waiting area.Michael,the receptionist was great.Now my Camry runs better than ever.Thanks for the great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tyler was very courteous and helpful.
Tyler was very courteous and helpful. Excellent customer service. Vehicle was ready when promised. Mechanic did well and kept us updated during they process. Very satisfied
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- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michele, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
Very easy!
Very easy! Very quick! Also made me feel extremely comfortable. I didnt feel overwhelmed or pressured to do anything I wasn't ready or comfortable with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Erin, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Devin the service advisor is awesome.
Devin the service advisor is awesome.⭐️⭐️⭐️⭐️⭐️ Not exaggerating, he & a couple of the technicians were hands-down the most confidently knowledgeable car dealership employees that I’ve spoken to since watching my friends build muscle cars in the 70s and 80s.💫 i was shocked at how quickly they saw the same problem w my tail light as i did. Another dealership was just going swap out the light. That wasn’t going to fully address the problem. i am only sorry that i bought two Toyotas from another dealership. Would much rather have given that money to y’all. Will definitely b spreading the word & giving you all of my business in the future. :) My Toyota EV Sienna van has less than 2400 miles on it. Bought it brand new & i’ve had it less than a year. Without my saying so, he mirrored my opinion of my experience. My van should’ve been checked out thoroughly b4 delivery. This should not be something i had to discover & spend my time to fix. Thanks Bohn Toyota :) :) :) :) :) Thank you for being good, honest, hard-working folks who genuinely know & enjoy your craft. Hard to find these days. 😎
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bohn Toyota! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
The wait was to long.
The wait was to long. The amount of payment. Too high for a simple adjustment
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me. Phil Rehage, Service Director Bohn Toyota | prehage@group1auto.com | 504-371-7114
Fast wait greetings pleasant staff and great service at
Fast wait greetings pleasant staff and great service at BOHN Toyota in the West Bank.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Easy to work with and thorough in performing the work.
Easy to work with and thorough in performing the work. Service advisors are knowledgeable and extremely polite and keep you informed of the progress of the work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.