Skip to main content

Group 1 Toyota West Bank

(1,099 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
New (504) 383-0928 (504) 383-0928
Used (504) 383-0666 (504) 383-0666
Service (504) 383-0914 (504) 383-0914

Reviews

(1,099 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 Toyota West Bank from DealerRater.

Want to share your experience with this dealership?

Write a review

Easy to work with and sets you up with an appointment

Easy to work with and sets you up with an appointment easily. Highly recommend for Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

I was really pleased with my experience at Bohn Toyota my

I was really pleased with my experience at Bohn Toyota my local Dealership here in Marrero, Louisiana. I went in for service to my Vehicle. The individual who took care of me was Guillermo who communicated with me every step of the way. I?ve dealt with this Dealership before about a year ago and the results were the same.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Gerard, thank you for taking the time to leave a review for us at Bohn Toyota. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

Always a pleasant experience with friendly staff and

Always a pleasant experience with friendly staff and great prices. No long waiting and plenty of comfortable seating. I wish I could bring all of my cars there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Christopher, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

Victor is the best!

Victor is the best! It?s always a smooth and great service experience. From start to finish, my overall experience is great. Ask for Victor and tell him Charboni sent you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Charboni, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Bohn Toyota

Quick service and friendly staff ,great

Quick service and friendly staff ,great mechanics,satisfaction with issues solved the first time. Very happy customer. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bohn Toyota! Thank you again, and have a fantastic day!

Very fast and professional, no wait time, very friendly

Very fast and professional, no wait time, very friendly staff and Victor was great, all my services were taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

I recommend Mr.

I recommend Mr. Oai! He?s the best at everything he does! His personality is great and always welcoming! I always come back for him. The staff here are always attentive and helpful as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Linh! We're so happy we were able to help you out! Until the next time we meet, take care!

Best toyota service in the country by far , service

Best toyota service in the country by far , service fantastic and sales with Renee and Patti and the gm Martin and also the best service mgr Phil Rehage !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Michael, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

Quick and consulting great, help to retrieve my

Quick and consulting great, help to retrieve my discounts. Service tech was understanding and explain in details about referrals for needed service. That?s enough writing. Process too long for survey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good people to work with he went above to help me to get

Good people to work with he went above to help me to get my truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.