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JT's Kia

(1,657 reviews)
Visit JT's Kia
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–8:00pm
Saturday 9:00am–9:00pm 7:30am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (803) 514-5664 (803) 514-5664
Used (803) 514-5662 (803) 514-5662
Service (803) 514-5660 (803) 514-5660

Reviews

(1,657 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JT's Kia from DealerRater.

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Great Service Experience

Great experience and excellent establishment. The service area was very clean and the staff was very helpful. Just a great experiance overall. Thank you JT's Kia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Highly exceptional overall experience

I must say that my experience with salesman Mr. Terrell Shaw was really great and above all this young man took his time with me, because I'm a hard person to please. What he did was he took his time and didn't try to sale just any car but explain each vehicle that I asked about and explained their features to me and offered me the option to drive them. When I asked about the vehicle that I really wanted since Memorial Day weekend 2014 again Terrell took his time then I gave him the features that I wanted in the Kia Sorento 2014 to which he said they didn't have any on the lot therefore he told me all about the Sorento 2015 LX model with those features that I wanted and of course the rest is history now I'm the proud owner of a Kia Sorento LX 2015 4DR 2WD V6 and I really love that SUV. Now I brought my vehicle in today December 27,2014 for passenger side windshield crack moulding trimming which was damage from the manufacture and the person who did the Tech replaced it with another piece of damage moulding trim instead of talking with me about it first, now they have reorder this trim again to re-repair over again. But still I'll give this dealership 10 stars because they are all about service and dealing with you wisely and professionally something some of these other dealerships don't have and do right close next door. By: Matthew McCants (Reviewer)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Great!!

Great place to buy a car. I would definitely recommend everyone i know to get their car from jt's. Terell is a great salesmen.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Exceptional Car Buying Experience

I am extremely pleased with my decision to purchase a car from Jt's Kia. The salesman was very patient, extremely knowledgable, and provided the best customer service I've experienced anywhere. I will forever promote purchasing a new/used car from Jt's Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Excellent

Excellent experience. Superb customer service and all questions were answered. The team worked to find the exact car I wanted, with the features and price I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Best Car Buying Experience

This was our third car buying experience, and our first with JT'S Kia. I must say that I have never had such an easy, hassle free time buying a car. They asked us what we needed in our car, and listened! And then rather than showing us car after car, they took our wants and narrowed down their inventory to only show us cars that fit us. They didn't ask our budget, then turn around and show us "the perfect car, just slightly out of our price range, but still easily affordable." They follow up with us to ensure we are still pleased with our purchase, and they call to schedule services due. I have already, and will continue to, refer anyone needing a new/used car to call Cory Smith and they will be pleased they did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Love my new Optima

Leased a 2015 Kia Optima after having a 2011 Kia Optima for a few years. I wanted to buy through Internet sales, but JTs does not have an actual Internet sales department. You can only communicate so much with the Internet sales department and then have to actually go to the dealership as if you never had conversations in advance. At JTs, our salesperson seemed to be new and inexperienced, but he worked very hard to take care of us. Everything worked out in the end. I love my new car!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

GREAT BUYING EXPERIENCE

They did an awesome job!!!!! I really enjoyed Matt he was dedicated to get me in the car I wanted.....Kia Optima.... I would recommend this dealer to anyone!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Very nice people.

The staff was friendly and professional went the extra mile to assist me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
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Always talk with Nick Lynn

Nick Lynn was an excellent car dealer and easy on the eyes is always a plus. Very friendly, I wish they would have told me on my first visit all I needed was two pay stubs and I would have never went to Toyota and got a Corolla. However, they did their best to keep my payment the same and I love my Soul.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.