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JT's Kia

(1,659 reviews)
Visit JT's Kia
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 8:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–8:00pm
Saturday 9:00am–9:00pm 7:30am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (803) 514-5664 (803) 514-5664
Used (803) 514-5662 (803) 514-5662
Service (803) 514-5660 (803) 514-5660

Reviews

(1,659 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JT's Kia from DealerRater.

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A++++++ Dealership

I went in to buy my 2016 Jeep on a Saturday afternoon. Had no issues at all. Staff was very nice and not pushy which I liked a lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for labeling JT's Kia of Columbia an A+ dealership! It was an honor to help you purchase your 2016 Jeep. We wish you safe travels and hope to work with you soon. Thank you so much!

Fantastic experience

I definitely recommend JT's Kia of Columbia. Jason Brown did an outstanding job helping me find the right vehicle at the right price. I am very happy with the 2016 Kia Sorrento that I brought yesterday. This is the second vehicle I've purchased from JT's Kia of Columbia. I will return when it is time to buy my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your 2016 Kia Sorento! Thank you for being a loyal member of JT's Kia of Columbia. We strive to help all our customers in finding the perfect vehicle. We hope to see you soon and have an awesome day!

First service on new Kia

I've gotten used to my car being vacuumed during the service visits, and this didn't happen this time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Most professional and friendliest people ever!!!

We have purchased 2 vehicles from these fine folks and they have always treated is with respect, kindness and professionalism. You can't ask for than that!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your car purchases! Thank you for taking the time out of your day to leave us this amazing review. Our staff is highly trained to treat our customers with the utmost respect, kindness, and professionalism. We hope to work with you soon. Please feel free to come back to us for any of your future automotive needs!

Professional and Outstanding

Vyus Fuller was absolutely the most professional, knowledgeable and outstanding salesman I have ever encountered. He made our car buying experience so enjoyable that we can back and bought another car for my mom.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving us this amazing review! We are very proud of our staff and are encouraged by your comments. Customer service has always played an important role here. Have an amazing day!

Very patient and professional.

Jason was awesome. He made the car buying experience relaxing without stress. He is personable and knowledgeable. He makes you feel relaxed and calm. Excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to leave us this amazing review! We work really hard to provide our customers with service we can be proud of and a fantastic environment for both you and our staff. It is wonderful to see those efforts pay off here at JT's Kia of Columbia. We wish you nothing but the best in your new car and happy travels!

Excellent

Top notch service. Quay was an excellent facilitator. He was very courteous and professional and demonstrated a wealth of knowledge of his job. He kept me informed of everything without me having to inquire. Quankita and Sandy were also very courteous and professional. Thank you Quay, Quankita, and Sandy for a job well done!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and we are glad that Quay, Quankita, and Sandy were able to show you what we strive to deliver. We hope to see you soon!

Awesome professionals

The sales and service are no hassle, I purchased a car from lease to purchase. I had a vehicle serviced, both were excellent. Very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle, Genesis! Here at JT's Kia of Columbia, we work really hard to provide our customers with service we can be proud of and a fantastic environment for both you and our staff. It is wonderful to see those efforts pay off. We wish you safe travels!

Service with a smile always!

I had my car serviced 11/17/2017 and the service manager and all of the staff were friendly and helpful! Excellent teamwork and great atmosphere

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the amazing review and rating! Please feel free to come to us for any of your future vehicle's needs! We hope you have an amazing day, Jay!

Simply the best!

I have purchased 3 vehicles here in the past year. Everyone is so nice and helpful. They go above and beyond to make you feel like a valued customer. I would recommend this place to anyone and everyone looking to purchase a vehicle! From the minute you step out of your car to the minute you drive away in a new one, every question is answered and everyone treats you like gold. Thank you all for being so awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing review, Deborah! Providing our customers the best customer service we can offer is our goal and we will go above and beyond to assure that it is the JT's Kia of Columbia way. That's amazing how you have purchased three cars from us. We hope you continue to come back to our dealership for your future vehicles. Have an amazing day!