Banner Chevrolet

Overall.. The dealership is decent.. The service department aside from parts and inventory is trash.. horrible customer service.. lies about service times and what feels like week long luncbreaks.. A total waste of time and extremely expensive.

Purchased f250 superduty 7.3 diesel, beautiful truck, was told it was a steal and it had no issues whatso ever and how great of a vehicle and couldn't have found a more perfect one. Or so i thought. First they ran the credit all kinds of wrong and wouldn't get me approved even with 6k cash down. Then after back and forth i decided i wanted the truck and would put 10k cash down which is what i did. Spent the whole day there and took it home. Haven't had it a full 48 hours and the truck severely malfunctioned mechanically, lost all power and cant even drive it due to how bad it shakes. Called my salesman immediately since it has left me stranded and was told that his manager is off right now and so he would try to find an answer on what to do. Beyond furious at this point bc wdym i just handed over 10k dollars in cash for this truck and im left stranded on the side of the road within 48 hrs later....

don't know where to begin. After being told.numerous times &even asking them to.put my personalized plate on ,I get a message to come.pick up my new plates. No washer fluid at all in brand new car , service light may or may not have been on when purchased (new to computer dash) then,when bringing car for a recall they SURPRISE me with a $600 hold on my cc. to get a loaner. --NEVER INFORMED BEFORE THIS .

Great buying experience with Brock Johnson salesman. He was attentive to my needs and made great strives to get me what I wanted and at the Price I wanted .

Always a pleasure , Steve in sales is always very helpful and makes buying a new vehicle easier to do and I have been dealing with him for the past few years

Banner made me feel like family and that's the kind of people I like to spend my money with, unfortunately I didn't have enough funds to get what I truly wanted.

I would not recommend bringing your vehicle here for repairs, let alone purchasing a vehicle . Little to no communication, half done work, and customers are not their priority. I bought a brand new 2021 SUV from here in 2020, and brought it back to Banner, and still had poor service and walked away with the same problem I walked in with!

Awesome service. Always answers my questions and there when I call or call back on a timely manner

Banner has a Great staff, and they are very knowledgeable about their product. I was in the dealership within the hour and finalized my 2023 truck purchase?no hassle, tricks, or gimmicks. I highly recommend Banner Chevrolet for your next auto purchase. Good service is hard to find, but they provided excellent customer service, and I will buy from them again. Give Banner a try today, and you will be glad you did.

My Salesman Craig was very professional he got me in and out very quickly.The finance manager is one I have a problem with,He had me sign up for a warranty I really didn't understand.After about a year later I decided to cancel that warranty,I had no problem cancelling the warranty. Within 7 days the warranty was cancelled and the check was sent to the Finance manager. It took me calling and emailing him to send the check to my Finance Company.It took 7 days to send it to him,but it took 4 months for him to send it to my Finance Company. I'll never do business with that Finance Manager ever again.