Reviews
Write a reviewVery friendly and easy to work with.
Very friendly and easy to work with. Jeff was nice and helped us with financing as well. Would buy from again. This is definitely Jeep heaven.
Very friendly and easy to work with.
Very friendly and easy to work with. Jeff was nice and helped us with financing as well. Would buy from again. This is definitely Jeep heaven.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sketchy
Super misleading pricing. The price on their listings is the ‘base price’ with out their custom work. There is no way to receive the price listed. Sketchy.
Sketchy
Super misleading pricing. The price on their listings is the ‘base price’ with out their custom work. There is no way to receive the price listed. Sketchy.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bogus
I emailed a couple different emails several times, some email addresses bounced and others sent generic responses did not answer questions. Will be filing a complaints. SCAM!
Bogus
I emailed a couple different emails several times, some email addresses bounced and others sent generic responses did not answer questions. Will be filing a complaints. SCAM!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jk Wrangler
I live on Guam, and I trust Joe, Tim, and Jeff to keep my daughters JK on the road. Great customer service and really good people!
Jk Wrangler
I live on Guam, and I trust Joe, Tim, and Jeff to keep my daughters JK on the road. Great customer service and really good people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Consumer
This might sound crazy but I bought my jeep on the gut feeling I got when I talked with JEFF and Tim. I live in Nevada so shopping was done by photo only. These two guys took the time to look for what I wanted and then we were able to negotiate a deal. As a veteran on fixed income price was very important but quality was more. These guys took care of shipping and made the experience very pleasant. Not sure if I would recommend buying site unseen unless it's from these two outstanding individuals. There are still good and honest people out there !!! Thanks you guys !! Nevada STEVE
Consumer
This might sound crazy but I bought my jeep on the gut feeling I got when I talked with JEFF and Tim. I live in Nevada so shopping was done by photo only. These two guys took the time to look for what I wanted and then we were able to negotiate a deal. As a veteran on fixed income price was very important but quality was more. These guys took care of shipping and made the experience very pleasant. Not sure if I would recommend buying site unseen unless it's from these two outstanding individuals. There are still good and honest people out there !!! Thanks you guys !! Nevada STEVE
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Phenomenal customer service/experience
Wow, cannot offer enough praise for Blackstar Offroad! Top notch used Jeep/off-road shop. Been shoping for a used Wrangler; no other dealers knew about death wobble nor offered a warranty. Additionally, at no extra cost, they fixed an oil leak - oil pan gasket and seal - and assessed for any potential death wobble issue. So many amazing Jeeps from which to choose - their lot is eye candy. Jeff couldn't have been more helpful. Despite it being far from Hollywood where I live, I knew Blackstar would be the best place from which to purchase. Highly, highly recommend!!
Phenomenal customer service/experience
Wow, cannot offer enough praise for Blackstar Offroad! Top notch used Jeep/off-road shop. Been shoping for a used Wrangler; no other dealers knew about death wobble nor offered a warranty. Additionally, at no extra cost, they fixed an oil leak - oil pan gasket and seal - and assessed for any potential death wobble issue. So many amazing Jeeps from which to choose - their lot is eye candy. Jeff couldn't have been more helpful. Despite it being far from Hollywood where I live, I knew Blackstar would be the best place from which to purchase. Highly, highly recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2004 rubicon.
I only comment on what I know. I had a small issue with my rubicon and the owner made it right with no problem. I was worried when I bought my jeep because I've hear horror stories. My rubicon has been wheeled to death and it's running outstanding. Not only would I recommend them I tell every person who's looking to go check them out. I was at a performance shop and turned the guy on to black star.
2004 rubicon.
I only comment on what I know. I had a small issue with my rubicon and the owner made it right with no problem. I was worried when I bought my jeep because I've hear horror stories. My rubicon has been wheeled to death and it's running outstanding. Not only would I recommend them I tell every person who's looking to go check them out. I was at a performance shop and turned the guy on to black star.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice buying experience!
The prices here are pretty fair overall but the selection was incredible. (If you need a wrangler). We bought our Jeep here about a month ago. Financing was also very easy. Took about an hour and I was on my way. I would definitely come back.
Nice buying experience!
The prices here are pretty fair overall but the selection was incredible. (If you need a wrangler). We bought our Jeep here about a month ago. Financing was also very easy. Took about an hour and I was on my way. I would definitely come back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice selection. Good overall experience!
Bought a Jeep here a few weeks ago. Overall I would say the prices are fair. The selection is definitely incredible if you are looking for a Wrangler. Very knowledgable staff. Nice to deal with people that enjoy Jeeps as much as I do. Financing was also pretty simple. Whole process took about an hour. I would buy from them again.
Nice selection. Good overall experience!
Bought a Jeep here a few weeks ago. Overall I would say the prices are fair. The selection is definitely incredible if you are looking for a Wrangler. Very knowledgable staff. Nice to deal with people that enjoy Jeeps as much as I do. Financing was also pretty simple. Whole process took about an hour. I would buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Um, well...
I e-mailed with a question about a vehicle (included their inventory reference number), and still haven't received a response. Maybe the vehicle was sold and that's why I haven't heard from them?
Um, well...
I e-mailed with a question about a vehicle (included their inventory reference number), and still haven't received a response. Maybe the vehicle was sold and that's why I haven't heard from them?
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase