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Mazda of South Charlotte

(840 reviews)
Visit Mazda of South Charlotte
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (980) 224-6016 (980) 224-6016
Used (866) 968-7405 (866) 968-7405
Service (980) 224-5686 (980) 224-5686

Reviews

(840 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of South Charlotte from DealerRater.

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Great Experience

I had a great experience with Moe at Mazda of South Charlotte. He found me the model and color I wanted and I had it in less than a week! This was our second purchase from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate the review, Renee. Thanks for taking the time. Have a wonderful day!

Service is a pleasure

I never have regrets going there for all my car services and inhale a buick. Getting service there is always a pleasure. Can't say the same for the Service Dept at Rock Hill Buick GMC...always disappointing, hence why I go to Mazda

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Yca, glad to learn your experience was a positive one. Hope to see you again soon!

Great work everything is always quick and easy

Wonderful group of people at Mazda of South Charlotte. Service is always quick and I never feel like I'm being upsold anything when I take my vehicle in for services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for taking time out of your day to review us. Hope to see you again in the near future!

Great Experiences @Mazda South Charlotte

Our Rep, Moe was so knowledgeable from the second we were just looking to find a good fit. Gave us enough options to make good decisions and then kept up with all the details to time I drive away. He made the experience so much more pleasurable than expected. The entire dealership was so great and relaxed environment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

So glad you had a great experience, Susan. Hope to see you again soon!

They make it a pleasurable experience

We just purchased our 6th & 7th vehicles from Mazda of South Charlotte and I can not say enough great things about their outstanding service. Mo and Bobby made these purchases as easy as can be. The service department is amazing as well and have always taken great care of us and our cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Britt, thank you so much for the review. Have a wonderful day!

Very Satisfied Customers

Angel and Andrew both were very helpful in getting us the car we wanted! They both were knowledgeable and seemed to have our best interest at heart.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the review, Blevins. We look forward to seeing you again soon!

Great Place to buy a Mazda

I recently purchased a 2022 CX-5 Carbon Edition from Mo at this dealership Mo was great to work with. He was very attentive before, during, and after the sale. I recommend you work with Mo if you are looking for a Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for taking time out of your day to review us. We look forward to serving you again soon!

Had a great buying experience there with Cynthia!

Had a great buying experience there with Cynthia! Loving my CX-9 so far. A more welcoming environment than most dealerships I've been in, thank you Mazda of South Charlotte.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on the new car! We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

Amazing Customer Service

Amazing customer service from my first phone call to my visit this Saturday. Fast and complimentary. I’ll be back for my next service in April.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Ellen, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a wonderful day!

Satisfied shopper, left as a satisfied customer

Visited dealership per internet ad for specific car, was met courteously and paired with Vlad-he worked vigorously to get me best deal available, met my minor concerns for assuring car was aligned, warranted, etc. very pleasurable buying experience! Thks Vlad, and oh yeah, his fiancé is gorgeous!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for the kind words, Happy. See you next time!