Reviews
Write a reviewPurchase of 2013 Mazda5
Very happy with customer service at Basic Auto Sales. Purchased a 2013 Mazda5, which we are very pleased with so far. Scott Timberlake and his associates were all professional throughout the entire process. Could not have asked for a better or easier transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We love Basic Auto Sales!!!!!!
Jake Albritton and Durwood Pierce were amazing!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
One Happy Customer
I had the pleasure of working with Durwood, and Jake. Durwood made sure he was not only putting me in a safe dependable efficient vehicle , that I could afford the gas in, he also knew my grandbabies would be safe too. I would recommend Basic and their team to anyone. They take the time to listen and make sure your getting the vehicle your looking for.Thanks you guys for making it happen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service, very helpful and informative
Ned was really polite, courteous, and helpful. He made my first car purchase hassle-free, and I would recommend anyone wanting to buy a car to see him at Basic Auto Sales!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
trade in and service.
Went online and found what I wanted at Basic. A++ dealership. Friendly and knowledgeable staff, they maintained their professionalism and went above and beyond to make my time and finances top priority. Clean environment and kid friendly, Basic Auto is the place to purchase a used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jake Albritton was Great!!
Jake Albritton was great! Had a wonderful experience from start to finish. Made purchasing a vehicle easy and not an all day process. They worked to get us in the vehicle we wanted and at a monthly payment we could afford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very professional dealer
After upgrading to a fifth wheel, my wife and I decided to buy a larger truck than we currently had. We found two identical F250s at two different dealers about 70 miles away from where we live. Given the similarity, it came down to price and experience. When we went to Basic, we were greeted immediately and actually treated like customers. The other dealer made us wait considerably longer to speak to someone then again when we wanted to get a trade-in valuation. Rick went out of his way to make sure our experience was not the normal used car push. Even before we came down, he helped me get an estimate on my trade and answered every question I asked about the potential truck. He didn?t hassle us over the deal, and we ended up negotiating a fair price on both the new truck and the trade in. The rest of the experience (finance, detailing, etc.) was equally smooth and professional. I would definitely recommend Basic to any of my friends who live in the area, and very specifically, I would recommend Rick as the salesman. His laid back attitude and willingness to work with us on our budget and with the vehicle was what truly sealed the deal for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A+ job with assisting me through the buying proces
Found a great deal on a vehicle online and was given immediate feed back on all questions I asked. The vehicle was as described online when I took it for a test drive and the documents where ready for me.at my arrival. I highly recommend Basic Auto Sales to anyone looking for a vehicle. Friendly and Professional!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Experience!
I went to Basic Auto not knowing exactly what I wanted. I test drove several vehicles until I found what I liked. The staff was very friendly, patient and knowledgeable. My car buying experience was awesome. I will defiantly come back to Basic Auto and will be referring my family and friends as well.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Go see Rick!
My husband and I highly recommend Rick Waters at Basic Auto Sales if you're looking to buy another vehicle. We knew what we wanted and had a strict budget when it came to buying a newer vehicle. After being told by other dealers that our budget wasn't realistic, Rick and the rest of the Basic Auto guys listened and did everything possible to get us what we needed. We are in the vehicle we want and we didnt have to break the bank in the process because of Ricks persistence and understanding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
