Basic Auto Sales

Very confident, he placed me in a vehicle with confidence.

Basic Auto Sales has made my buying a new car nice and easy. Assistance and customer service was great. I would refer others here for the best car buying experience.

Basic Auto, great customer service, very friendly and very quick with business.

Michael & Joe are awesome. Made the buying process very easy.

Harley did an amazing job helping me with my first car buying experience

I was in the market for two vehicles. One for me and one for my daughter. I knew what I wanted for myself. I had very detailed requirements and Basic found me exactly what I wanted without the pressure of buying something that was not a perfect fit. They emphasized making sure that we selected the vehicle that I wanted and not to just settle on something. I valued that honest approach and it made me feel really comfortable right from the start without any of the pressures that come from buying a car. Basic Auto Sales was patient with gathering my specific requirements and matched them up to just the right vehicle for me which was a beautiful Nissan Murano. They even provided me a copy of the carfax report that showed the service history of the vehicle. I could see that the car was well maintained buy the prior owner and that it was never in an accident which was important to me. As for my second car for my daughter it had to be "cool" in my daughters eyes and in my book a good value for the dollar. We found a white Jeep Patriot that my daughter fell in love with right on the lot among their broad inventory and it fit my budget also. I am a big stickler on safety and I noticed that a couple of the tires were getting lower on tread so I asked them if they would put on new tires and through negotiation they included two new tires in the deal. Come to find out they have a full service mechanic shop as part of the dealership that I could use in the future for any repairs or oil changes. This made it very convenient having a one stop shop that knew what they were doing but also had the resources to meet my new tire request in a timely fashion. One of my expectations that I explained to my Sales Person Joe Duval was that I did not want to spend all day at the dealership once I was ready to purchase. I wanted to be in and out. Joe made sure that he planned in advance as much of the paperwork that was required to purchase the vehicle so that I was in and out in a reasonable amount of time come the day of purchase of my two cars. I appreciated his due diligence and being prepared not only with the Vehicles but also the car buying experience. Joe returned all of my text and calls on the spot when I had questions and if he did not know the answer he found the answers to my questions. I am not an easy person to sell to because I have been in sales all my life so when I come across a person that sells in a consultitive and professional manner I like to make sure other people know about it which is why I am even taking the time to write this review. I would recommend Basic Auto Sales to my friends and family after this experience. Well done Basic Auto Sales!

No pressure during selection process! Very accommodating salesman and manager as this purchase was being made by my 82 year old mother stepping up from a sedan to a crossover. Working within her budget and educating her on benefits of her selections I felt as though she were a family member of the salesman assisting us.

One of the quickest, friendliest no pressure lots I've visited! Paul was terrific!

We had been searching everywhere for the perfect car for my daughter to drive back and forth to college. Even offered to take it to Roanoke to deliver if we were not able to get everything done that day. Harley was very attentive in helping us find a safe, good gas mileage car for our daughter. He was very helpful and personable and we will definitely go back for our other daughter who will be needing a car soon. Everyone was very personable and outgoing and it was a pleasure to work with the staff.

Was looking to trade in my truck for a newer model with less miles. Got a fantastic deal on a 2015 Dodge Ram still under full warranty and also got an awesome price on my trade in. The salesman Harley was very professional and made the process easy and stress free. I will definitely recommend this dealership to all my friends. The owner Kory is committed to making sure everyone walks out satisfied with their purchase.