Reviews
Write a reviewGreat Experience
Great Experience from all staff. Thank you! Would definitely recommend to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Car Buying Experience
Highly recommend Basic Auto Sales. Received a great price on the vehicle and very friendly employees. Best car buying experience ever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Experience
Very nice, fast, and easy to work with!! Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Customer Service
Harley Hensley has been very helpful in finding exactly what I was looking for. An affordable, dependable car for my daughter.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Superb
I thank God for Keith. He was very kind to me and my husband. Very knowledgeable of information, accuracy, friendly patient answered all my questions. Thanks Basic. Keith, I love you!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleasant buying experience
I think Basic Auto Sales is the place to shop. Great cars and service. Harley and Joe are the guys to deal with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exactly what I was looking for...
I searched the Richmond area for a used 2016 Chrysler Town and Country van. There were several to test drive and select from, but Basic Auto Sales had two that competed with the pack in terms and condition and mileage, and they had the best price. They gave me a very fair price on my trade-in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very swift and thorough
Arrived and was greeted by a gentlemen and proceeded to take care of me. Process was very quick, good listeners and of course good salesmen. Great deals.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Car Dealer in the Area
Best Sales Consultant Barry Mallory & Joe DuVal, the finance manager are best people I have ever delt with when buying cars. My wife and I are pleased with our experience. I would recommend Basic Auto Sales to my family & friends. Five Stars ****
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our 2nd great experience
Everyone is very respectful and nice. They answered all of our questions. This is our second vehicle within a year.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase