Jones Ford

4.3 out of 5 4.3
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service Closed

Jones Ford Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2017

"FREE 20 YEAR / 250,000 MILE WARRANTY! GOOD EVERYWHERE IN THE USA & CANADA!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
30 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    September 24, 2019

    saw a truck online, went over 50 miles to look at .Truck seem to be ok did not offer any additional discount off internet price we purchased truck had... to drive and get gas immediately, was told they do not put gas in used trucks, it was a 2018 when we return home diving again over 50 miles one way notice hub cap was missing We did not hit any bumps or pot wholes on the way back thought was a little funny way truck was parked when it was brought up for us, tires had been wiped down then salesman complain about how he had to purchase the screws to put on drive out tag so when I contact the salesman ( Luke ) he said it had to be on the truck because we did not declare it missing. he declared it was totally my responsibility to replace. did not offer to sell me one at cost, not that I would know what cost was when I ask to speak to sales manager I was told I would have to call back Luke implied he had discussed with sales manager When I talked to Josh sales manager he said he was not aware of my issue he said he would look into. waited over an hour never heard back. Tried about six times to call for him just got put on hold finally he answer and his response that it was on truck when I left this is probably a $30-$40 part but there again was not offered any discount on replacing part Also thought it was non professional when I asked about getting running board for the truck while discussing purchase was told I would have to go to Jones GMC to discuss. Should had realize then there was an issue with dealership I did not do my homework on dealership notice several bad reviews after the fact Had tried to do business with Humboldt office the did not offer any additional discounts either

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Halliburton, Please accept our apologies. Thank you for speaking with Jones Ford General Manager, Anthony Benton, and allowing us to rectify our a...ctions. Please let us know if you need anything further.

  • 5.0 out of 5
    April 11, 2019

    Ashley was AMAZING!! Honestly I wasn't wanting to buy a new vehicle but my truck was hit so I had no option. I seen the truck on Cars.com and called... at closing time and Ashley answered he was so understanding and caring. I drove two hours the next day to buy a truck from him because I knew he was not just a salesman he was a great guy... Thank you Ashley for caring about your customers!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Nicole, for the positive feedback. Your family at Jones Ford appreciates your business and looks forward to a long, happy relationship in t...he future.

  • January 5, 2019

    Best car buying experience with Amelia. She was very professional and attentive. I conducted the most of the process from overseas and she made the whole... process stress free.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 7, 2019

    Not real sure jones checked out this used vehicle. A lot of repairs and missing parts along with inaccurate car fax. Car is in shop currently for engine... noise and under the hood rattle that can be heard over the radio. No more purchases from here and will ask my attorney what options I may have.

    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 21, 2018

    Ben Tyler was personable, friendly and professional. He made every effort to come to an agreement with us with regard to the value of our trade-in vehicle... and the final sales price. After much effort, Ben was able to make an offer we couldn’t refuse. He was a pleasure to work with.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 25, 2018

    Jamie worked very hard for us and got us great deal and was very patient! I would recommend Jones Ford . I would buy my next Car from Jones Ford!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 16, 2018

    We had a wonderful buying experience at Jones Ford in Savannah, TN! Jamie Lee Hall was our salesman, and he went above and beyond to make our purchase... hassle free. We highly recommend Jones Ford to anyone looking to purchase a quality pre-owned or new vehicle. It's worth the drive to Savannah, TN. Go see Jamie Hall!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 1, 2018

    I travelled from Memphis to Savanna for this experience. It is was well worth the 2 hour drive! Amelia Caldwell and Pickle made my experience exciting... and smooth sailing. I would recommend automobile shopping at Jones' to anyone searching for a quality vehicle with outstanding service!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 19, 2018

    Excellent buying experience. They had in stock the vehicle I was looking for at a great price. Casey Gentry was my salesman and he was knowledgeable... about the vehicle and didn’t try to pressure me. I would recommend Jones Ford.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 7, 2018

    I found a car I was interested in online. I called and made an appointment. When I got to the dealership, Kris Allen greeted me and was very friendly.... He showed me 3 different cars and spent a great deal of time with me. He was informative and helpful. Josh Millner was also helpful in the financing of the vehicle. Overall, I would say this was one of the most pleasant transactions I have ever had in buying a car!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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