Crown Auto Group

4.2 out of 5 4.2
Rectangle 48
Sales 11:00 AM - 4:30 PM

Crown Auto Group Hours

Sales

Monday

10:00 AM - 7:30 PM

Tuesday

10:00 AM - 7:30 PM

Wednesday

10:00 AM - 7:30 PM

Thursday

10:00 AM - 7:30 PM

Friday

10:00 AM - 7:30 PM

Saturday

10:00 AM - 7:30 PM

Sunday

11:00 AM - 4:30 PM

About Our Dealership

Dealer on Cars.com since October 2011

We are located in DC metropolitan area. We offer financing options for all our customers regardless of credit history. A

...

ll cars have passed Virginia State safety inspection (unless stated otherwise). Call us for any question! 703 763 4428. visit our web site at www.crownautova.com

"Contact us if you would like to finance your next car! Bad credit? no problem! warranty available for most car"

Reviews

4.2 out of 5 4.2
47 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 29, 2019

    The folks at Crown , especially Serj , are top notch. They are professional, knowledgeable and friendly. I could not be happier with my recent experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 5, 2019

    Ended up buying from Crown, great F 150 with low miles.. Recommend to everyone looking for a reliable used car or truck. Serj was very helpful to make... the right choice.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • June 23, 2016

    We purchased Subaru last month and very happy with the condition and price we paid... Recommend the place to everyone.. easy to deal with and the whole... process was fast.. Service facilities also look well..

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you..

  • 5.0 out of 5
    February 28, 2019

    Had a great experience at Crown in Falls Church. Serj is a great representative who tremendously helped put my family of 4 and I in a VW Jetta for our... daughter. We were warmly greeted at the door and immediately assisted. Like the car and recommend to all...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 30, 2019

    I purchased a very nice BMW from this place during a winter storm recently. The parking lot is very small and all the cars were covered with snow and ice.... The manager (Serj) had to clean off thick ice from the car so I could drive it off the windshield. There was a large crack hidden in the tint piece of the windshield that we didn’t see during the test drive. I put 8k down, left the dealership and within 15 minutes I noticed that crack in the windshield. The owner yelled at me several times on the phone and he blamed me for putting the crack there?? Go figure...an agreement was made to fix the crack and now everyone that work there is sick and my calls are being ignored. I will be seeing them again to address this issue as it makes no sense. I will be working with an attorney as this is ridiculous!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 5, 2018

    Just purchased Toyota Sienna from Crown. Checked it with our mechanic and he approves the purchase.. The staff is professional and process easy.. We do... recommend the company to all customers shopping for used cars..

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 29, 2016

    This is a dealership who treats the customer well, and wants to build its business through loyalty and repeat buyers. I own a VW which has performed quite... well over 7 years of relatively hard use. Time for a new one. And I purchased one in May 2016... Absolutely satisfied with the new one...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 14, 2016

    I went in to this dealership not knowing what to expect and walked out with all my expectations met, and then exceeded. Special thanks to Michael, who... answered all my questions with ease and found a perfect car for me based on what I wanted and then some. Great buy - 2009 BMW 328xi

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 12, 2016

    We purchased BMW X5 back in May and had no issues with that since..

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 2, 2016

    I have not been disappointed yet when I needed help beyond my own abilities. We purchased 3 cars over the last 2 years from Crown..

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews