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INFINITI of Clarendon Hills

(2,411 reviews)
Visit INFINITI of Clarendon Hills
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (630) 468-0621 (630) 468-0621
Used (630) 468-0425 (630) 468-0425
Service (866) 235-5083 (866) 235-5083

Reviews

(2,411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Clarendon Hills from DealerRater.

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Perfect Salesman!

Adam was really knowledgeable and helped me throughout my car buying experience! He was very friendly and he also was willing to negotiate. Definitely would recommend him for any of your car buying needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fabulous Dealership Buying Experience!!!!!

The moment I entered the dealership I was warmly welcomed by the front desk and car salesman Adam Fick. He was very easy to work with and went out of his way to work around our very busy schedule. He kept up communication with us and did everything in his power to make the buying process as easy and seamless as possible. We were very impressed by the quality of employees that took us from start to finish in the process of buying our new car. The purchasing process with Bill Harris was light and quick as was the very extensive hands on car demo with Paul that ran after hours but very personable and thorough. I would recommend this dealership to anyone who is looking for a wonderful experience and a fabulous car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mardi, glad you had such a good experience. Thank you for leaving us such a great review!

Buy from Adam Fick!! Great dealership and salesman.

We were warmly greeted by salesman Adam Fick when we entered the dealership. He was helpful very knowledgeable and so easy to work with. He went out of his way to work with our busy schedule. Everyone at the dealership that we worked with from the Finance Manager, Bill Harris to Paul the Service Counselor were all so helpful and friendly. I have never had such a positive experience from beginning to end of the purchase of a vehicle. I would not hesitate recommending Adam Fick and the this dealership for all of your car need. Not to mention what a quality car the Infinity is. I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience buying a used G37x

Brian reached out after I was late for a test drive with another sales guy. Good knowledge of product and helpful in buying process. Stayed late to make sure i could drive the vehicle home. Came in on his day off to finalise the hand over.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The ideal car sales guy

Adam was thorough , courteous and professional in his approach. He answered all my questions and made me comfortable during the process and I bought the car in one visit. He was truly exceptional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Exceptional Service

Adam provided all around exceptional service. From the time we walked in to when we drove off in our QX60 Infiniti. I would recommend him for all your sales needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

M37x Purchase

I recently purchased a used M37x from this dealership and couldn't be happier with the entire experience! Phil was my Sales Associate and he made sure I was well informed during the sale. I wouldn't hesitate to buy another car from this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Extremley Satisfied!

I made my first infiniti purchase from this dealer. It started with Gary Muller from internet sales, and he led me to Steve Johnson. Both of these men were extremely nice and helpful. Steve was able to work with me and get me what I needed when I needed. I extremely recommend anyone to visit this dealership, you'll be extremely satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Glad we could make your car buying experience so great. Thank you for leaving us such a wonderful review!

Wonderful car, great salespeople and sales manager.

This is my 3rd Infiniti, the Q60s coupe, all have been super reliable, no maintenance issues. Joe Fruzyna (general sales manager) demonstrates great care in the customer's experience, very responsive to my needs and also a friendly guy. Bill Mullarkey is the most conscientious sales person I have met, goes out of his way to aid you in evaluating options, then has great follow up after the sale to make sure you are happy. I truly feel that this dealership wants long term customers, as the people have always there for me long after I have driven off the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very thorough Information

I appreciated the thoroughness of the answers to questions via the Internet since this was the first time attempting to purchase in this manner. Out of all the various dealerships (variety of brands) I reached out to, most came back with a "canned" response. Gary took the time to answer specific questions I had about the vehicle of interest which sealed the deal to come in and test drive. Half the battle is getting the customer in the showroom!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.