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The Car Store

(90 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–2:00pm
Sunday 9:00am–2:00pm

About our dealership

This seller has been on Cars.com since February 2015.
Established in 2007 The Car Store is a local family-owned independent dealership that takes pride in the way we treat our clients. We conduct every facet of our business with INTEGRITY TRUST and RESPECT. Our mission is to provide a professional uniquely comfortable service-oriented environment where guests are able to make an informed purchasing decision. Not only do we take good care of our clients but are committed to providing a workplace that will improve the lives of associates and employees at a professional and personal level. Call or stop by The Car Store to "experience the difference."
Quality Pre-Owned Vehicles

Reviews

(90 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Allen Hicks was very courteous and helpful to me trying to find a car. Very professional and experienced. Thank you Allen

Allen Hicks was very courteous and helpful to me trying to find a car. Very professional and experienced. Thank you Allen

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very helpful. Respectful, and knowledgeable, business with "the cĂ r store " and it's staff, was a very good experience . They didn't just sell my wife and I a car they allowed us the time to get comfortable with the vehicle before I re we made a decision too buy, I highly recommend this business to all . ThNkyou

Very helpful. Respectful, and knowledgeable, business with "the cĂ r store " and it's staff, was a very good experience . They didn't just sell my wife and I a car they allowed us the time to get comfortable with the vehicle before I re we made a decision too buy, I highly recommend this business to all . ThNkyou

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great people and amazing service. They really took care of me and got me a great car at a great price. Really worked with me to make sure it was something I could afforded and love!

Great people and amazing service. They really took care of me and got me a great car at a great price. Really worked with me to make sure it was something I could afforded and love!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Charlie Bird was Fantastic! He got me in a great car, and went far out to make it happen for me! His friendly fun energy also gave light to the experience. I đź’Ż recommend asking for Charlie at the Car Store! You'll drive off happy in your new car.

Charlie Bird was Fantastic! He got me in a great car, and went far out to make it happen for me! His friendly fun energy also gave light to the experience. I đź’Ż recommend asking for Charlie at the Car Store! You'll drive off happy in your new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased a vehicle from The Car Store.  It was quick and easy.  Dustin helped us out and got us in the right car we needed, he was awesome and knowledgeable.  Definitely recommend!!

Purchased a vehicle from The Car Store.  It was quick and easy.  Dustin helped us out and got us in the right car we needed, he was awesome and knowledgeable.  Definitely recommend!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This place literally got me back on my feet! I didn’t have any established credit. I went to The Car store in an uber and walked out with the car I had been wanting for along time! The car is AMAZING. I had a problem with the AC I called Dustin C. and told him and he immediately made me an appointment to get the AC fixed! Even gave me a car to use while they fixed our AC. I’ve never felt as I was made a priority at any other dealership but this one made me feel welcomed and like my questions mattered and wasn’t just dismissed as if I was dumb.

This place literally got me back on my feet! I didn’t have any established credit. I went to The Car store in an uber and walked out with the car I had been wanting for along time! The car is AMAZING. I had a problem with the AC I called Dustin C. and told him and he immediately made me an appointment to get the AC fixed! Even gave me a car to use while they fixed our AC. I’ve never felt as I was made a priority at any other dealership but this one made me feel welcomed and like my questions mattered and wasn’t just dismissed as if I was dumb.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service very patient and professional the salesman Charlie was fantastic in helping me find the right car for my family and me. Absolutely great place to shop for a car.

Great service very patient and professional the salesman Charlie was fantastic in helping me find the right car for my family and me. Absolutely great place to shop for a car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I would not suggest going to this car dealership whatsoever if you can stop from going. I went in and went to car salesman and asked about a particular car he gave me the rundown I agreed to drive the car and we went in and talked some numbers and they asked for my information so I gave them mine and my husband's and they told me that my husband didn't exist his social security number was wrong. They told me he did not have a credit score or that I am giving them a wrong social security number for my husband so I recited it to them in my head not looking at the card I gave the car salesman all my information and I asked them can you please look it over or bring me the finance paperwork so I can see if it is typed in correctly which they should take offense to that because I shouldn't have to check their work! However, I didn't get to see the report or the computer to see if my information was typed in correctly so I can inform them because they weren't open to me checking it which was kind of fishy if you ask me but then I asked for a printout so I can contact Experian to get my husband's social security number straightened out or figured out and see why he didn't have a credit score. They didn't give me any paperwork while I was there until I was leaving when I was leaving they gave me a credit profile report and it states my first and my last name is spelled wrong my husband's first and my husband's last name was spelled wrong my husband's social security number was typed in incorrectly and all they had to do was confirm with the copies they took from me which they didn't do obviously... They got offended because I wanted to check and see what information they had entered into their system because I didn't believe them I was not confrontational I was polite but they were very secretive about what was on there paperwork and computer which was a little weird to me because that's my information that they have this store is doing bad business scamming their customers and they're not competent at their jobs. I asked the salesman do you want me to double check to make sure everything was put in right I also asked the finance manager can I check anything to make sure that you have the right information they weren't having it they didn't want anybody telling them that they were wrong that's how they acted it was a disgrace and for how much vehicles are these days they should be a lot more careful and fire that finance manager because he is no finance manager typing in the wrong name and social security number and not letting a customer check what a joke. I'm very embarrassed for them hopefully they can get their act together and get a new finance manager maybe a new general manager so they can get there little ducks in a row they made me want to buy a vehicle just cash outright because of all this! Pathetic

I would not suggest going to this car dealership whatsoever if you can stop from going. I went in and went to car salesman and asked about a particular car he gave me the rundown I agreed to drive the car and we went in and talked some numbers and they asked for my information so I gave them mine and my husband's and they told me that my husband didn't exist his social security number was wrong. They told me he did not have a credit score or that I am giving them a wrong social security number for my husband so I recited it to them in my head not looking at the card I gave the car salesman all my information and I asked them can you please look it over or bring me the finance paperwork so I can see if it is typed in correctly which they should take offense to that because I shouldn't have to check their work! However, I didn't get to see the report or the computer to see if my information was typed in correctly so I can inform them because they weren't open to me checking it which was kind of fishy if you ask me but then I asked for a printout so I can contact Experian to get my husband's social security number straightened out or figured out and see why he didn't have a credit score. They didn't give me any paperwork while I was there until I was leaving when I was leaving they gave me a credit profile report and it states my first and my last name is spelled wrong my husband's first and my husband's last name was spelled wrong my husband's social security number was typed in incorrectly and all they had to do was confirm with the copies they took from me which they didn't do obviously... They got offended because I wanted to check and see what information they had entered into their system because I didn't believe them I was not confrontational I was polite but they were very secretive about what was on there paperwork and computer which was a little weird to me because that's my information that they have this store is doing bad business scamming their customers and they're not competent at their jobs. I asked the salesman do you want me to double check to make sure everything was put in right I also asked the finance manager can I check anything to make sure that you have the right information they weren't having it they didn't want anybody telling them that they were wrong that's how they acted it was a disgrace and for how much vehicles are these days they should be a lot more careful and fire that finance manager because he is no finance manager typing in the wrong name and social security number and not letting a customer check what a joke. I'm very embarrassed for them hopefully they can get their act together and get a new finance manager maybe a new general manager so they can get there little ducks in a row they made me want to buy a vehicle just cash outright because of all this! Pathetic

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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They keep your belongings when they repo!!!! They laugh at you and walk away! They lie, cheat and steal from their customers! They are crooks!

They keep your belongings when they repo!!!! They laugh at you and walk away! They lie, cheat and steal from their customers! They are crooks!

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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If you want great customer service with people who truly care come here. I will NEVER shop anywhere else. They worked with my credit and made sure I was happy. Gary is the guy to go to.

If you want great customer service with people who truly care come here. I will NEVER shop anywhere else. They worked with my credit and made sure I was happy. Gary is the guy to go to.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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