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John Harvey Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (102 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Harvey Toyota from DealerRater.

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John Harvey Toyota

I drove onto the lot at John Harvey Toyota hopeless and not very optimistic. Immediately when I arrived I was pleasantly greeted by salesman Johnathon Williams. He was courteous and knowledgeable, but most importantly, he was very positive and dedicated to making sure I left the lot with a magnificent car of my choosing. It was a great feeling. The entire staff/team members at John Harvey Toyota are extraordinary. Due to my wonderful car buying experience, I will always return to John Harvey Toyota. When you find the best, nothing else will do. And, I look forward to working with a dedicated salesman, like Johnathon Williams in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are glad you had a pleasant experience. Enjoy your new Toyota!

Great customer care

I took my Toyota Tundra to John Harvey yesterday. Tiffany Sanchez was very helpful. She kept me updated and got me in and out fast. I would definitely ask for her if you go by there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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When, moved

When, I moved from California , had a traumatic experience at the other local Toyota Dealership . Although in retrospect I realize I did not get the best deal in purchasing from John Harvey; the service had almost without exception excellent***** .previously with Nick Neville, and now with Mrs Tiffney Sanchez particularly my most recent visit. Mrs Sancez, has always proven to be, not only courteous , but knowledgable in providing EXCELLEMT Customer service . Be assured that my local option for service will always be John Harvey. Please express my appreciation to Mrs Sanchez. Sincere Regards, John (Jon) L. Walker

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent Service

Darlene Miller treated me with the upmost courtesy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are glad you had a great visit with Darlene Miller in our service department.

Darlene Miller service writer was execellent!

The service and treatment received by all employees at John Harvey was excellent. A special thank you to Darlean Miller and Cliff Devereau, both went out there way to make this visit a plasant one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mr. Jeter we are glad you are very pleased with the Excellent service you received from Ms. Miller and Mr. Devereau.

Good Customer Service

Service on my vehicle was fast. I was in and out in a relatively short period of time. My service representative William Gunn was very helpful which added to my positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great Experience

We purchased a 2016 Toyota Sequoia and had a great experience with our salesman Cody Johnson. He was very knowledgeable about the car and helpful with answers to all our questions. Thanks Cody for all your help .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great car and great service

I just took my Toyota Camry in for its first 5000 maintenance. I had scheduled an appointment. From my experience with some other dealers, an appointment does not seem to mean much, I seem to wait as long as if I had come in without an appointment. That was not the case at John Harvey. I was in and out very quickly. I love my Camry and look forward to more great service visits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great Service

Bringing my car for service has always been a pleasure. Darlene Miller was very courteous and provided professional, quick service for my vehicle. Enjoyable and pleasant efficient service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are glad you had a pleasant experience.

Toyota Tacoma Service

I want to thank Mr. William Gunn and Peyton Stapleton for their excellent service and can do attitude. My son took in the truck for routine maintenance. They are always top shelf. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad you had a great experience with Mr. William Gunn.