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Chevyland

(696 reviews)

Reviews

(696 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chevyland from DealerRater.

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They talk all nice to sell u a car and less than 24 hrs....

They talk all nice to sell u a car and less than 24 hrs. They say there is nothing they can do when they sold u a messed up car. Daniel Jackson is a xxxxing crooked salesman. Don't buy from them

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

You sell someone a car for 18000 and less than 24 hours the car has lots of trouble but wont do anything for you

I put my Chevrolet Impala In the shop for issues with the...

I put my Chevrolet Impala In the shop for issues with the auto stop. A diagnostic test was performed to say I needed another battery (both). I allowed chevyland to fix the maintenance issue their diagnostic test stated and stated I do Not want their recommendation. After Chevyland had my car for two days, by the third morning I called to say I will need my car back today and when I was asked about the service I want I stated I spoke with the technician yesterday so she Knew what I wanted. The person took my number she said so the technician can call with any questions. At the end of my workday I called to find out how much I owe. I was told 2,000. I asked how is that so when that was the original price. I was then told I called this morning and said I wanted everything. I stated no I did not. To be rudely asked “why you called here this morning then?” I stated to inform y’all that it is now 72h that you’ve had my car and I need it fixed. I was also informed that they couldn’t fix the problem. I was told maybe it’s wiring…I can pay $800 and the can see if that’s the problem. I request a manager b/c the technician was argumentative with me and demanded I requested all services and she had other staff members to hear me so her manager will Not change the price I owe. I asked to speak to a manager anyway. I I for him that the staff is a lie. I can bring my coworker that heard what I said which was not what chevyland staff stated. After investigating the manager took some of the labor fees off of service that I did not request but I still had a $1500 bill and to drive off with the same issue when I put my car in the shop. I will not recommend Chevyland service department to anyone. They are rude, argumentative and unprofessional. I still need to find a shop that can fix my car. How frustrating 😡

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Silas went above and beyond to make sure my wife was in a...

Silas went above and beyond to make sure my wife was in a new burban, then put the cherry on top and got me into a new Tacoma. Nice work my man, we’ll see you in 6 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just purchased our 4th new vehicle from Chevyland, love...

Just purchased our 4th new vehicle from Chevyland, love our 2021 Blazer.Quinton Boyd, our salesman is terrific! go see him for your next vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Justin Cherry did an awesome job helping us purchase our...

Justin Cherry did an awesome job helping us purchase our vehicle from out of state and even delivered it to us! Everything was done in a timely manner, quick and easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience with Chevyland was second to none. Mrs....

My experience with Chevyland was second to none. Mrs. Salida Collins was very professional, efficient, and knowledgeable. She did such a great job I referred my friend. I would recommend others to visit Chevyland just to have a stress free experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My sales rep Salida Taylor was amazing. The turn around...

My sales rep Salida Taylor was amazing. The turn around from my initial call to car delivery was less than 48 hours. Finance was swift clear and so amazing. The easiest car purchase I’ve ever made and I’m I’ve had some pretty easy car purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

The Black Bob Barker got me the car I wanted and I love...

The Black Bob Barker got me the car I wanted and I love it. He is the best salesman at Chevyland in Shreveport! If I’m buying another car, I know who I’m going to!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Silas found the right car for me and the buying process...

Silas found the right car for me and the buying process was fast. He truly is dedicated. When I walked in he immediately came up to me and asked what I was looking for and when I told him I wanted the malibu, he immediately grabbed the keys and showed me all the great details and fantastic details of this car. Definitely a guy with a great work ethic and he really knows his facts. Great experience and I would recommend him to anybody. He is also very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Nice Truck Thanks Silas

Cody and Silas took great care of me. I was in an accident and needed a new truck. Cody introduced me to Silas who made the process easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.