Capital Subaru

After an initial onslaught of texts, emails and voice mails, I was able to communicate that I wanted to deal with just one person, the salesman, Raheem, who originally responded to my online query. From then on, it was smooth sailing. I was able to make a good deal and never pressured into adding anything I didn't want. Once I had made the deal, I had to drive 2 and a half hours to view the car. It was even better than I expected. Paperwork was ready and exactly what we had agreed to. I found the entire experience to be fair, easy, and very satisfying. I LOVE my new (well, Certified Pre Owned) Subaru!!!

I was in awe the Saturday I drove on the parking lot. I saw what I wanted, and the salesman Jeffery was just as kind as he wanted to be that day. He didn’t pressure me at all and he took the car n let me drive it. It was not in my plan to walk off the lot with the car. Thanks to Jeff and William the salesman manager worked it out. They were courteous and confident that I will get the car!!!! Never experienced that in my life

I worked with this dealer over the last few days to buy a Subaru Forester and it was a great experience… Until they told us the day before we were going out of state to buy it that they had sold it a week ago. Mind you, we were told that the car was saved for us and had already secured financing. The process was almost finished only for us to be called 20 minutes before they closed the day before we were supposed to leave. They acted as though they were doing us a FAVOR by telling us they had sold the car a week ago? And hadn’t updated their stock? Right. Okay. In the meantime, we saw the price go up this morning on a listing they sent us and we were wondering why. It really seems as though they sold it out from under us at a higher price. Be mindful of the shady tactics this dealership may use to sell you a car.

knowledgeable and friendly staff. Courteous and very willing to assist. The service department is outstanding.

Service our Forester here since purchase in 2018. Mr. Daniel Barbee is always courteous and reasonable. Waiting area has comfy chairs and generous amenities. Car is usually ready before estimated time, level of mechanical service is top-notch (as one would expect from the good AD). Looking ahead for that incoming Hybrid Forester model sometime in 2025, and provided we are still here, there is no question from whom we will be buying it.

Great knowlege about vehicles. Very professional and courteous. Smooth process for paperwork. Good communication and ease of appointment.

They were very helpful with my purchase seeing that I made the deal online . From raliegh . When I got there they had everything ready .I just sign and went back to raliegh. Great service

Dealer service dept courteous and quick. Facility is clean and uncluttered. Chairs in the waiting area not really comfortable, but then again there was only a short wait.

Outstanding job here. Service went fast and thorough. He is a definite asset to the company

Friendly associates. . Answered all questions and allowed test drive quickly. Easy negotiations and good experience.