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Mercedes-Benz of Elmbrook

(449 reviews)
Visit Mercedes-Benz of Elmbrook
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–6:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (262) 510-0498 (262) 510-0498
Used (262) 510-2426 (262) 510-2426
Service (262) 510-0509 (262) 510-0509

Reviews

(449 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Elmbrook from DealerRater.

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I loved my experience at this dealership.

I loved my experience at this dealership. They were very transparent and made the process of purchasing a new vehicle as smooth as possible!

Rating breakdown (out of 5):
  • Customer service
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everything went well, would highly recommend this

Everything went well, would highly recommend this dealership. This is my second Porshe from them.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The dealership was easy to work with, friendly, and made

The dealership was easy to work with, friendly, and made the whole car-buying process stress-free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Was fantastic from start to finish The service was

Was fantastic from start to finish The service was extremely professional, easy and quick, and everybody was great at listening to needs

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service and great communication.

Great service and great communication. Purchased a car in Texas from this dealership and helped with the transportation as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I enjoy it, it drives smoothly and feels spacious.

I enjoy it, it drives smoothly and feels spacious. The color is nice, and provides a nice exterior look to the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had the pleasure of working with three amazing people

I had the pleasure of working with three amazing people at this location; Ivory, Jim and Nick. From start to finish, I've experienced excellent customer service and great communication. This team of three worked tirelessly to get me a the limited edition color vehicle that I desired and successfully worked through any challenges to deliver it! A blessed experience that I will never forget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

As I’m sure is normal, I had no plans of buying a car.

As I’m sure is normal, I had no plans of buying a car. I came very close to walking away due to the low trade in on my car. I know it wasn’t worth much but I thought I’d get more. Your salesman Sunny helped me through my issue and I believe we all walked away with a deal we could live with everyone I dealt with at your dealership treated me like I was part of the family I’m retired and have bought a number of cars new and used. I’ve rarely felt as good about the people I dealt with. I will definitely be talking with Sunny when I get my next car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sunny was great to work with, understood my needs and was

Sunny was great to work with, understood my needs and was thorough in his work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Sunny was my salesman and he did a great job problem

Sunny was my salesman and he did a great job problem solving in order for me to get my dream car for a price I was comfortable with. He was very personable and great to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.