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Mercedes-Benz of Elmbrook

(542 reviews)
Visit Mercedes-Benz of Elmbrook
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–6:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2026 state dealer award
View 6 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award
New (262) 510-0498 (262) 510-0498
Used (262) 510-2426 (262) 510-2426
Service (262) 510-0509 (262) 510-0509

Reviews

(542 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Elmbrook from DealerRater.

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Very friendly and courteous dealership staff.

Very friendly and courteous dealership staff. Sunny and Jim were very professional and knowledgeable about Mercedes Benz automobiles and a pleasure to engage with during the SUV buying experience

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Sunny Handa, a great brand ambassador that mirrors the MB

Sunny Handa, a great brand ambassador that mirrors the MB luxury standard, took us through the buying experience with professionalism and transparency. He’s an active listener, that’s extremely knowledgable, and greeted us each time with a white-glove mindset. The result? I’m now the happy owner of a beautiful Mercedes. Ty Sunny.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mike was excellent to work with.

Mike was excellent to work with. He was professional, friendly, and patient throughout the entire process. He answered all my questions and made buying my Sprinter van easy and stress-free. I highly recommend Mike and Mercedes-Benz of Elmbrook.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They were awesome.

They were awesome. Thanks. Best buying experience I have had. Everyone was very professional and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I went in looking for a specific model and year, They

I went in looking for a specific model and year, They did not have it but Ivory found it for me and I picked it up in a week!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great team - they stuck to their offer and how the

Great team - they stuck to their offer and how the process woukd work and I was out the door in one hour - amazing!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ivory Dabney has been our sales agent/manager for over 20

Ivory Dabney has been our sales agent/manager for over 20 years. She has help us review Porsche and Mercedes models and chose design features that she considered important. International Auto service has also been very effective in monitoring our car performance and providing timely service!

Rating breakdown (out of 5):
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Buying process
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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mercedes-Benz Elmbrook has always provided me with a high

Mercedes-Benz Elmbrook has always provided me with a high level of service and attentiveness. The sales team is experienced, knowledgeable, and dedicated to ensuring a great experience.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jeff did a great job of finding the car we wanted and

Jeff did a great job of finding the car we wanted and needed. It was a good experience!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I recently purchased an extended warranty for my AMG SL

I recently purchased an extended warranty for my AMG SL 63 from Mercedes Benz of Elmbrook entirely over the internet. I dealt with their Business Finance Manager, Ms. Carmen Medina Santa Anna, who was responsive, informative and professional. She provided me with an extremely competitive quote on a 3 plan. The entire process was professional, friendly and pleasant and saved me a considerable amount of money. Highly recommended.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.