Reviews
Very friendly and courteous dealership staff.
Very friendly and courteous dealership staff. Sunny and Jim were very professional and knowledgeable about Mercedes Benz automobiles and a pleasure to engage with during the SUV buying experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Sunny Handa, a great brand ambassador that mirrors the MB
Sunny Handa, a great brand ambassador that mirrors the MB luxury standard, took us through the buying experience with professionalism and transparency. He’s an active listener, that’s extremely knowledgable, and greeted us each time with a white-glove mindset. The result? I’m now the happy owner of a beautiful Mercedes. Ty Sunny.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Mike was excellent to work with.
Mike was excellent to work with. He was professional, friendly, and patient throughout the entire process. He answered all my questions and made buying my Sprinter van easy and stress-free. I highly recommend Mike and Mercedes-Benz of Elmbrook.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They were awesome.
They were awesome. Thanks. Best buying experience I have had. Everyone was very professional and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I went in looking for a specific model and year, They
I went in looking for a specific model and year, They did not have it but Ivory found it for me and I picked it up in a week!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great team - they stuck to their offer and how the
Great team - they stuck to their offer and how the process woukd work and I was out the door in one hour - amazing!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Ivory Dabney has been our sales agent/manager for over 20
Ivory Dabney has been our sales agent/manager for over 20 years. She has help us review Porsche and Mercedes models and chose design features that she considered important. International Auto service has also been very effective in monitoring our car performance and providing timely service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mercedes-Benz Elmbrook has always provided me with a high
Mercedes-Benz Elmbrook has always provided me with a high level of service and attentiveness. The sales team is experienced, knowledgeable, and dedicated to ensuring a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff did a great job of finding the car we wanted and
Jeff did a great job of finding the car we wanted and needed. It was a good experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I recently purchased an extended warranty for my AMG SL
I recently purchased an extended warranty for my AMG SL 63 from Mercedes Benz of Elmbrook entirely over the internet. I dealt with their Business Finance Manager, Ms. Carmen Medina Santa Anna, who was responsive, informative and professional. She provided me with an extremely competitive quote on a 3 plan. The entire process was professional, friendly and pleasant and saved me a considerable amount of money. Highly recommended.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car