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Mercedes-Benz of Elmbrook

(527 reviews)
Visit Mercedes-Benz of Elmbrook
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–6:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2026 state dealer award
View 6 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award
New (262) 510-0498 (262) 510-0498
Used (262) 510-2426 (262) 510-2426
Service (262) 510-0509 (262) 510-0509

Reviews

(527 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Elmbrook from DealerRater.

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We have purchased several cars from ivory and have been

We have purchased several cars from ivory and have been pleased every time we have the dealership is done a wonderful job for us

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. We’ve been dealing with them for more than 20 years and this latest purchase was no exception.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sunny, our salesman, and Nick, the finance manager we

Sunny, our salesman, and Nick, the finance manager we worked with, were both really great

Rating breakdown (out of 5):
Customer service
Buying process
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Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very attentive.

Very attentive. Tried hard to fit a car to our needs. We will be repeat customers.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

He’s the best salesman I’ve ever had!

He’s the best salesman I’ve ever had!!! He definitely gets you the best deal!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We had such a great experience from ordering to delivery.

We had such a great experience from ordering to delivery. Everyone was very helpful and understanding of our needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ivory was phenomenal and a pleasure to work with.

Ivory was phenomenal and a pleasure to work with. She was fun to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ivory Dabney is one of kind.

Ivory Dabney is one of kind. Very personable, professional, and most importantly attentive to your asks. Brought my son in to look at options and after hearing our needs, requirements and cost, she guided us to exactly what we wanted. Very Result Oriented Professional and would HIGHLY, HIGHLY Recommend Ivory Dabney for your vehicle purchase. Additionally, the staff, finance manager, service and management team are incredibly personable and professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had another exceptional experience with Jim.

Had another exceptional experience with Jim. From the very start Jim was a pro. I have purchased multiple cars from Jim and will continue to do so. Jim is my go to Mercedes man.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very Professional and Straight to the Point No pushy

Very Professional and Straight to the Point No pushy sales tactics and transparent at every step

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.