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Nielsen Dodge Chrysler Jeep Ram

(2,361 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 947-6378 (973) 947-6378
Used (973) 947-6723 (973) 947-6723
Service (973) 947-4523 (973) 947-4523

Reviews

(2,361 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nielsen Dodge Chrysler Jeep Ram from DealerRater.

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I checked in without appointment, and the service advisor

I checked in without appointment, and the service advisor was kindly able to attend the services requested according to the current miles in my odometer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service , sales and finance people

Excellent customer service , sales and finance people were excellent to work with, purchased my last 2 vehicles and had Amanda as my salesperson , and will only use this dealership going foward and strongly recommended, great people that work there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Was very pleased with Amanda Chevannes who understood my

Was very pleased with Amanda Chevannes who understood my concerns and was able to bring them to the finance folks on my behalf.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and for choosing Nielsen Dodge for your automotive needs!

Nielsen jeep was wonderful to deal with.

Nielsen jeep was wonderful to deal with. They gave honest fair prices. The salesman Robert went above and beyond service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and kind words! We truly appreciate it!

From the minute we walked in until the time we walked

From the minute we walked in until the time we walked out, we were well taken care of. Joe listened to my daughter’s request and found her the perfect car. Dean was wonderful with all of the paperwork. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The best dealership I've ever dealt with.

The best dealership I've ever dealt with. Both Robert Orangeo in Sales and Dean in Finance made the transaction, as smooth and pleasant as silk.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service dept was great.

Service dept was great. Got the job done quickly and effectively, will do all future services here !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Setvice Team , trust them with my Jeep over 10

Great Setvice Team , trust them with my Jeep over 10 years on my 3rd Jeep and love them . Joe is great , Job well done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and kind words!

Excellent service.

Excellent service. They are professionals and get the job done right. Very pleased with their service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars!

Very friendly & professional.

Very friendly & professional. Very thorough. Nice, clean waiting area. Oh and free coffee, too! Also, free device charging!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars!