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Nielsen Dodge Chrysler Jeep Ram

(2,361 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 947-6378 (973) 947-6378
Used (973) 947-6723 (973) 947-6723
Service (973) 947-4523 (973) 947-4523

Reviews

(2,361 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nielsen Dodge Chrysler Jeep Ram from DealerRater.

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Everyone is very nice and accommodating.

Everyone is very nice and accommodating. Service area is clean and comfortable. Easy and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and for choosing Nielsen Dodge for your automotive servicing needs! We appreciate it and look forward to serving you in the future!

Nielsen is the best!

Nielsen is the best! Always a pleasure working with Dean and Chris!! Such a nice experience buying cars from here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and for trusting Dean and Chris with your automotive needs!

Had a great experience working with the dealership and

Had a great experience working with the dealership and would go back again for a future car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and for trusting the team at Nielsen Dodge with your automotive needs! We look forward to working with you in the future!

I service my Jeep Wrangler at Nielsen.

I service my Jeep Wrangler at Nielsen. Thorough and efficient every time. Roland Maecha runs a great shop. I try to work with Mona Rivera, but you can’t go wrong here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and kind words!

Great experience working with Nick .

Great experience working with Nick . He was very thorough and upfront with all pricing options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words regarding Nick; we will relay that to him!

I have been working with this dealership for over 15

I have been working with this dealership for over 15 years. Even with changes in administration their service has always been consistent. I highly recommend this dealership especially their service department with five star ratings.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-stars and for your loyalty to our dealership after all of these years! We truly appreciate it!

The problem is you call and make an appointment three

The problem is you call and make an appointment three weeks in advance then you gotta wait another week for parts and then the parts come in damaged and that’s another week and you refuse to give me a rental car and that’s not my fault that you can’t stock parts for my vehicle ! The service guys are good the riders are good. The mechanics are good you just have to give them the parts. !!!!

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Our saleswoman, Amariani, was a pleasure to work with!

Our saleswoman, Amariani, was a pleasure to work with! Also, great selection and excellent pricing. They really worked within our budget.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We can always depend on the team at Nielsen to handle our

We can always depend on the team at Nielsen to handle our service. Top notch staff and facility!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everything went great.

Everything went great. I was in and out with a car in 90 minutes. Gabrielle is a rock star. Carmine is a man of few words but, yet, his deals speak louder than words.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.