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Nielsen Dodge Chrysler Jeep Ram

(2,361 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 947-6378 (973) 947-6378
Used (973) 947-6723 (973) 947-6723
Service (973) 947-4523 (973) 947-4523

Reviews

(2,361 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nielsen Dodge Chrysler Jeep Ram from DealerRater.

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Professional and customer friendly Explained everything,

Professional and customer friendly Explained everything, work done in a timely manner very happy with service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and kind words! We truly appreciate it.

I went to Nielsen after having taken my truck to another

I went to Nielsen after having taken my truck to another dealership and a repair shop that both told me they couldn’t find anything wrong. Not only did Nielsen find what was wrong, they fixed it quickly and didn’t give me the runaround like most dealerships seem to do nowadays. My only regret is that I didn’t purchase the truck from Nielsen to begin with. In particular I’d like to mention Roland, don’t know his last name, who arranged the service for me. Top notch and professional to say the least. Because of him I’ll surely be going to Nielsen when I purchase my next vehicle.

Rating breakdown (out of 5):
  • Customer service
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  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and for trusting our service department with your automotive needs! We truly appreciate it!

Dealership is 5 star.

Dealership is 5 star. Tons of vehicles to choose from and staff is on point.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars!

Very helpful friendly and honest dealership that takes

Very helpful friendly and honest dealership that takes care of your needs. As well as patience with customers..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars!

Timely, friendly, professional.

Timely, friendly, professional. Those are the words I would use to describe my experience. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5-stars!

Great experience leasing my new Jeep.

Great experience leasing my new Jeep. The whole process was stress free and very smooth, thanks Tony!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Nielsen Dodge for your automotive needs!

Excellent service throughout the whole buying process

Excellent service throughout the whole buying process from start to finish would recommend going to this dealership to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and kind words! We appreciate it the recommendation!

Great dealship would recommend it to someone looking for

Great dealship would recommend it to someone looking for a vehicle.Salesman Josh was great,very knowledgeable with the truck I purchased.and very professional.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and for choosing Nielsen Dodge over the competition!

They had great service car was clean when finished they

They had great service car was clean when finished they were friendly and very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and kind words!

Joe Alfano has made buying a vehicle very easy and

Joe Alfano has made buying a vehicle very easy and enjoyable. This is my 5th!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and for your continued business at Nielsen Dodge Chrysler Jeep Ram! We truly appreciate it!