Walker GMC

Consultant made it hassle free letting me know what was being done before it was done with exact cost. Very helpful , nice and knowledgeable team at Walker GMC.

I had a issue with my transmission. Spoke with Will Godfrey, new car sales and he hooked me up with Adam Kollar In the service department. I was able to drop off my truck and then Walker rented me a car from Hertz so I wouldn’t be without a vehicle. Adam kept me constantly informed on the progress of my truck and he was very professional. I’m so glad we have a service department like this one in our town. Big thank you to Adam and Will for the very fast and professional service. If you didn’t take your car to Walker, you might want to give Adam a call.

My car was repaired in a timely manner and was contacted on a regular basis.

Getting an appt. was very easy. Talked with Kayla and she was very friendly and professional.

A bad experience. I have a 2000 Buick Lesabre that needed the radio unlocked. Evidently a 1999 and earlier can be unlocked by inputting a code yourself. 2000 and later requires a dealer visit. Can't take long and can't be too expensive, right? So I made an appointment (evidently they don't do walk-ins). Got my first shock when I was quoted $150+ for them to input the code. So I delivered the vehicle to them at 8:00 on Monday morning, Aug 8, 2022. It's now 9:00 on Friday morning, Aug 12 and still not fixed. Although the dealership has an automated text message system for updates, there has been no status input all week. I've called every other day and never get any valid reasons for the delay. Typical is "we'll try to get to it this afternoon". Still trying to contact them again today. Not happy about the price or the time it is taking.

Very good customer service. Friendly atmosphere with a warmth feeling of welcome when you call or come in person.

My service experience was much better than previous visits as they completed the tasks within an hour. So much better than before.

I didn’t have an appointment but had an emergency. Despite the long line, I was able to be worked in and taken care of.

The absolute worst service for warranty work I ever experienced. Will keep your truck all day and then tell you to leave it overnight they wasn't able to get to it that day. Takes maybe 15 mins to hook up computer and get a reading but they can't seem to get this accomplished in 10 hours. This has happened to me both times I have been there for service.

They did everything they said they would do. They are friendly and fast. Great service.