Neal Motors

2.8 out of 5 (2.8) 13 reviews

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Reviews

2.8 out of 5 2.8
13 lifetime reviews.
  • February 18, 2017

    After looking for a Pacifica, I found one at Neal Motors. The salesman was super friendly and wasn't pushy. He allowed my husband and I to take our ti...me looking over the car. We had an amazing experience. Our family is super happy with our purchase and our next car will be from them again.¿

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much for you business! It was a great pleasure to be able to work with such a nice family! We'll be looking forward to future busines...s!


  • 4.0 out of 5
    April 28, 2017

    Very polite guy there very helpful was willing to work with us all the vehicles there seemed pretty nice we bought a Tahoe that's in great shape I thi...nk I might go back to get me a truck.....I don't understand why I seen complaints on here against the place cause we had a great experience for first time buyers from a dealer

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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much for your review! You got yourself a solid truck with all the fixens! Please come by anytime even if it's just for a "hello"! Th...ank you!


  • 1.0 out of 5
    February 21, 2017

    I drove from Waterloo to look at car. Car was there but in need of some desperate work. Couldn't even discuss it with anyone, because for the 20 minut...es I was there looking over the car, not a single person came to even say hi. Now as someone who used to sell cars, and still works where costumer service is king. This place gets the title of court jester. The craziest thing was the old dealer's sticker was still on the bumper. Not even enough pride to put their own name on it.

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    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    I apologize for you having this experience! I take pride in being able to help multiple customers at one time! Perhaps I was writing up a sell with ...someone during the time you were here! I am the only Dealer at this location and if I would have seen you around a vehicle for no more than 5 mins, I would have not hesitated to introduce myself! I wish I knew what day you were here and which vehicle you was looking at in order to figure out why you weren't helped! I hope to do business in the future! Thank you!


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Neal Motors
2200 7th Ave Marion, IA 52302
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