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BIG Chrysler Dodge Jeep Ram

(1,369 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 2:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,369 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Service

Top notch dealership Tyler was great and set up my appointment and took great care of me letting me know what needed fixed right away

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service

Went to look at trading in my car and had several employees who went above and beyond to help me find exactly what I needed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic staff!

The service department was very great at getting me in and out with a little wait on getting my truck looked at and reserving me in a loaner! Jamie kept me updated on the status of my car and helped me stay in my budget!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Wesley Engle, Star Stunner

I stopped by the dealership a couple weeks ago just to have a look at the new Challenger. Little did i know, i could get it with payments that fit my income. Wesley helped me every step of the way, got me the best deal he could, and I could not be happier with what I got when I drove off the lot in my brand new Dodge Challenger the same day!! Thanks again Wesley!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing Visit!

All the employees were so helpful in taking care of me when I came in with work on my PT Cruiser, the service and sales staff made me feel like I was part of the family! Thanks everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Very prompt and great to work with. Well informed what needed to be fixed and when it would be ready Great to work with YAy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great customer service!

As someone who doesn’t know a lot about cars, Wesley was able to help me understand everything I needed to know to make sure I have the perfect car! He was very nice, funny, and didn’t make me feel dumb for not knowing much. He’s one of the best salesmen I’ve ever worked with and will be sending everyone I know to him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Stellar Experience

Ben was amazing throughout the car buying process! He answered all questions and helped us make a great decision- he was able to get us into the car we wanted with the payments we needed! I’m now a Jeep Owner thanks to Ben!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Journeymoonmom

We had such an amazing experience with everyone. I would recommend this dealership to EVERYONE!. We were created by a nice gentleman opening the door for us as we approached and walked into a beautiful, clean establishment. EVERYONE was very kind and informative. I was very nervous and they were patient and made me feel more at ease. I want to thank each and every one who helped me make my purchase smooth and easy. I couldn't be happier with my "new/used" Dodge Journey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Journey moon man

We had an amazing time and experience with them. I would recommend bill Danny and Scott they are amazing people that help us today and made sure we had a good time there. They are amazing people too work with to make sure everything is ready set and ready to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.