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BIG Chrysler Dodge Jeep Ram

(1,369 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,369 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Super friendly and quick service

Every employee was super helpful and friendly. They answered all my questions and they serviced my car quickly. Would recommend to anyone that needs work done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Néw Jeep

Go see Johnny at MC Chrysler for a new vehicle ,he is the best!!! I've bought several new vehicles from him over the years and will not buy from anyone else!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It was great

Johnny was great come see him at Michigan city Chrysler. He treats you like family. Your always going to leave here with a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience!

Ben did a great job! This is the 3rd vehicle we have bought from Ben Flohr! He’s respectful, knowledgeable et ! We will forever buy cars from ben!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service at it's Best!!

I needed to get my Jeep serviced for regular maintenance, didn't make an appointment and just walked in. They staff was very helpful, as soon as I walked in a young lady by the name of Leonor greeted me, asked me what service I needed and ofcourse all I needed was a oil change according to me! So with that said she made sure to explain all the vehicle inspection my car would go through and let's just say I needed more than just my oil change. Leonor made sure to explain what I really should be looking for. Well now I will be going there for all my cars needs!! Thanks for the Great service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

1st time Jeep owner

Blake was a great salesman to work with you never feel pressured into buying a vehicle he gave us a lot of great cars to look at we drove many to get the feel of what we really wanted we are 1st time Jeep owner I think Blake did a great job worked really hard to get financing and to get us out the door as quick as possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Beyond stoked!!

Ben was amazing. He responded to all of my questions without making me feel like I didn't know what I was doing. He was courteous to me while I was waiting. He took the time to explain all the features of the vehicle and helped me connect my phone to the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service

Leonor has been very helpful with her service and able to answer questions I had on vehicles I was interested in. I will definitely be coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent

I am so pleased with my new Chrysler vehicle. Johnny was my salesman and he was so personable and really helped me choose a great car! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lifetime customer

Extremely pleased with the service we experienced purchasing our new vehicle! A+++ service! Staff went above and beyond to meet our needs and get us the best deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.