Reviews
Great customer service
Great sales and customer service. Found us the perfect vehicle and the salesman even stayed well past his end of day to accommodate our schedule. We needed a vehicle fast and they came through for us. We took the vehicle home that same day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No waiting, everything went fast.They are very organized.
Dealership is new.I definitely recommend to my friends. Sales person are very friendly, helpful, finance is quick. Everything went very smoothly. Very nice job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
Tarik Qaos was a great salesman! He got me approved for my van where other places couldn't. The entire sales team is excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jessica, Thank you for sharing your comments. Our team always wants to make sure that our customers find the car they need at a fair price. We appreciate your business with us and invite you to come back!
Awesome guy!
Bought vehicles from Ben Flohr for years now! You want to be treated the best? Then go see him! Hes respectful and understanding when it comes to your wants and needs. I will always buy from him and reffer my damily and friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent dealer
Everyone from Bill Fennell ,my salesman to managers went above and beyond to get me in my truck and on the road. on my terms. Highly recommended. Thank You
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Superior Customer Service
I came in with my brother (for moral support) and was very impressed with how we were trated. I can say this with certainty, having purchased a car with my father less than 2 months ago, that this DEALERSHIP and ALL it's staff are not only informative but also professional. NO PRESSURE with wanting to make a sale, NO TRICKS or HIDDEN FEES. Ben (our salesman), made us feel like old friends. The JEEP DEALERSHIP in Michigan City made is feel like family. I, being in the customer service industry can be somewhat critical of other service industies. I WAS NOT ABLE TO FIND ANY FAULTS. Their treatment of us was superior to any car dealership I have experienced in the area (remember, I visited quite a few with my father and now my brother). I WITHOUT any hessitation encourage anyone out there looking to buy a Jeep/Chrysler/Dodge, to stop here. You wont regret it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First time dealing so far away from home
Talked to Blake initially, who was very helpful in finding us what we wanted, but had to b e out of office when we came over, so turned us over to Burke who handled the sale and was very knowledgeable and answered all the questions we had. Have already recommended them to 2 other people looking for Dodge rams.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales experience 10/30/2017
James did an outstanding job of listening to our concerns, bringing us vehicles to test drive, discussing all the options that were available, closing the deal, and demonstrating how everything works prior to taking our new DODGE RAM home. He was outstanding. Larry Fisher 815-790-2853
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase a new Dodge Ram! We thank you for your appreciation of James and we're thrilled to learn that you enjoyed your purchase experience with us. We look forward to seeing you with us again soon, just let us know how we can be of service to you!
painless
Our salesperson Wesley Engel was the best, not only was he knowledgeable but on a rainy cold October day he was also very patient. Wesley worked very hard to get us the best deal and got us in a truck we never dreamed we'd own. Very friendly and no sales pressure. He also went above and beyond by showing us all the features of our new truck after the purchase. The sales manager Charlie Pilatos was also so helpful. Great experience!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ernie, we're happy to learn that you had such a good experience with us, even on a rainy day! We'll let Wesley and Charlie know to keep up the great work. Thank you for your business; please let us know if we can be of service again!
Amazing experience!
Ben was awesome! From the time we came in he door he was extremely helpful. He was very knowledgeable and about the products he Sells!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the positive review, James! We will be sure to pass the good word on to Ben. We appreciate your business and hope to see you again!
