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BIG Chrysler Dodge Jeep Ram

(1,369 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,369 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Salesman Bill Fennell

We purchased a 2012 Equinox from a different dealership and Bill was our salesman. Bill went out of his way to make our purchase as smooth and easy as possible. He was spot on with finance and delivered our car with a full tank of gas and a fresh coat of wax, a smile and a hand shake. I will definetly be doing business with him within the next year when we buy our new Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ben was awesome!

I am always hesitant to deal with car dealers as they can sometimes be too pushy or condescending. My wife was in need of a new car so we took advantage of Black Friday deals at this Jeep dealership. My wife, as usual, did all of her car research up front so she knew exactly what we wanted when we walked in. Ben was our salesman and he was incredible!! He was knowledgeable, professional and personable. I can say I have never had a more pleasurable car buying experience. We walked out of The Michigan City Dodge Jeep Ram dealership with exactly what we wanted (a 2017 Jeep Renegade Latitude) at the price we wanted. If you are in the market for a Jeep, come see Ben. He will not disappoint!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Wonderful experience

This dealership gives great customer service! Very helpful throughout my whole experience in buying my vehicle. As a women buying a car, I didn't feel pressured or taken advantaged of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing help

Johnny was super helpful and super understanding of our situation awesome clean store. Thank you so much for all your help my wife and I appreciate everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service!

I have used both sales and service and it was an easy experience and the staff was very friendly!!! I would highly recommend this dealership and will continue to go back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2016 Ram 2500

I bought my truck from them in the spring of this year. I told them what i needed it for and they completely set me up perfectly. The truck is great and I will definitely come back when I expand my fleet

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome Honest Experience with Ben

Ben was amazing and one of the most honest salesman I have dealt with over my 30 years of owning cars. I usually hate dealing with car salesman because so many of them are pushy but Ben was very nice and professional and went over all of the paperwork line by line to show us everything and did not try to oversell us on anything extra that we really didn't need with our new Jeep Renegade. I am amazed at how quickly the process went and I am very pleased with the financing options I was presented with and appreciate all the discounts and rebates he was able to get for me. He was able to get me an awesome price for my trade in. I would definitely buy another car from Ben and the staff at Michigan City Chrysler, Dodge, Jeep, Ram. Loved my experience. Thank you Ben!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Nice dealership

Wesley was great to work with and made the whole process fun and enjoyable. Hes also easy on the eyes and very funny. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Ben did a great job. Made us feel at home. He gave me a great deal and made what I wanted work for me. I will recommend Been to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience

Ben was amazing. He was very helpful. Told Ben what we wanted and he made it happen. We will recommend Ben to anyone who is being a car/truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.