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BIG Chrysler Dodge Jeep Ram

(1,369 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 2:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,369 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Amazing!

James was very very helpful! And I will definitely refer all of my friends to this dealer! I am walking out with a smile and very happy with my experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wonderful experience!

Ben was absolutely wonderful and knowledgeable about the vehicle I was looking at. He listened very well to my concerns, and addressed everything like a rockstar! I highly suggest seeing Ben for your vehicle needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing experience!

Ben was great to work with! He was very personable and really cared about what we wanted! The process was seamless and fun! Def would recommend him and come back for my next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly and efficient

I stopped in one day to look at new Vans. Ben came out to help me and said he could get me what I needed. I stopped in the next day, he had the info get me the van I wanted at the price I needed. He was very friendly, efficient and accommodating to us, since we had our 4 children with us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ben made the experience!

We were shopping for a truck and met Ben. On the first visit to the dealer with Ben I knew that we would be back. It's not just a vehicle it's about what he did and his personality that drove us to come back and purchase our vehicle. We will be back for our next vehicle as long as Ben is here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesomeness

Great experiance, Great location, happy as can be! Ben helped us with our new Overland Jeep, very professional and helpful as can be. Definitely will be coming back and recommending customers to him and his location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They made an upset customer a happy customer

I bought a new 2016 Jeep Cherokee latitude from Johnny last year. Well it had major engine issues , I brought it in with 18000 miles... it had used 3 quarts of oil since last oil change and shut off in major traffic almost causing an accident. I was so upset ! Then I found out I was upside down in the Jeep. The service techs stood by me and the General manager Scott ,sales rep Johnny and finance manager Maggie fixed this for me . They put me in a brand new Grand Cherokee trail hawk edition, And get this they ate 7 thousand dollars in my negative equity! Talk about customer service!!!!!!! They could have put me through the run around and warranty process but they wanted me to feel safe and be above satisfied. I am . Hoping it's smooth sailing from here . So here we are repeat long term customers through the good and the not so good things that happen in life they was there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great sales rep

We came in and Ben was super friendly. He walked us through the whole process. We drove 2 hours just to buy from this guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome help!

Everyone there was a great help and especially Blake. He found me in the lot and let me test drive the car. During the buying process he worked with me to get me the best price, I walked out of there happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Really good guy and awsome jeep!!

Ben helped me get it what i wanted and now i love my jeep glad i went to him made it all happen highly recommend seeing him!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.