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BIG Chrysler Dodge Jeep Ram

(1,369 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 2:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,369 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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More help than I thought I needed

I came in because I was not feeling very good about a different dealership. I explained my concerns and Blake immediately went to work. He made me feel like I was the only customer he has. He worked FOR me, not for them. I was looking for a used truck and felt so good that I left in a brand new Ram. No empty promises or I will call you in a couple days, just up front honesty and integrity. Like I said Blake works for the customer and I really appreciated that. Highly recommended!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent!

These two worked hard to get me exactly what I want! Excellent customer service. Friendly guys that get the job done. Thank you! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Ben greeted my daughter and myself right away and was/is very friendly and personable zoo find out what I was interested in. He is very accommodating and helpful. Would recommend him to anyone who wants a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very professional car salesman

Thank you to Burke Foster for selling me my Jeep Wrangler! I highly recommend asking for him, very knowledgeable in all areas of the purchasing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly and fair dealership

Had a great experience and they got things done. I test drove a few Jeeps and also changed my mind on which one I wanted but they never acted annoyed or like it was a bother. Sales man was very nice.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Shopping Day

Went to this dealership not expecting to find anything. Johnny K. met us at the door and was very welcoming. He worked with me and met me at a price I was willing to go, which sold me. LOVE this new building, including the bathroom lol. Beautiful designs and very comfortable. Danny made signing all the paperwork very easy and explained the extended warranty process to me so it made sense. All around a great experience. Johnny is the greatest!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience shopping for my mom

Stopped in with my mom to help her shop for a new car. Our sales guy Johnny was awesome! He really bent over backwards to help her get the car she chose. So glad we stopped there, everything was a perfect fit for her- from the car, to the salesman, and even their help with financing and warranty info. Mom even stopped in later that day and Johnny gave her a tutorial for her car since there is WAY more technology than she is used to. Great job- thanks for all the help!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bought 2 cars!

Wife and I came in to check out some cars from Ben for possible future purchase. After test driving a few and looking at others we were stuck between two cars. Ben and the finance crew were able to make it where we traded in my car and were able to get both cars we liked for both of us. Great unexpected purchase and they were great to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

I had a great experience buying a new 2017 Jeep Cherokee at Michigan City Jeep. My salesman Ben was very knowledgeable & personable & happily put up with my 10 million questions. Sales manager Steve was also very accommodating. I highly recommend buying your next vehicle here. Hey Chicago 'it's worth the trip. Only 1hr from downtown Cjgo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I got my first SUV!!

Ben was amazing at helping my husband and I pick out a nice family car. He really took the time with us to make sure we understood everything and loved our purchase. The whole process was easy and he eased any of our concerns. I would definitely recommend Ben to anyone and everyone for their car buying experience! We actually walked away with TWO cars today and we couldn't be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.