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BIG Chrysler Dodge Jeep Ram

(1,370 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Ben did such a great job.

He was super patient. Understanding. Helped me with all my questions. Super respectful. Just an all around stand up dude. Most definitely referring him to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The easiest car buying process EVER!!!!

i went to the dealership for service the first day they opened and met RIcky and MIke and they were super helpful with all my questions. I wasnt in the market for a new car but they still took the time to answer my questions about my car which i bought a couple years ago. Long story short, a couple months down the road and i found myself in need of a new car and the only salesmen i would even consider was Ricky thanks to all his help. I went in looking for a certain car with a certain budget and in less than two hours later, i drove my new car home and he even took a picture with me and showed me how to work everything on the car. Top notch service and professionalism. Customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Shopping for a Jeep

The staff was amazing! The dealership was brand new and very accommodating. There was even a Kids Zone to keep my son occupied. I will definitely return to this particular dealership and I would highly recommend it to anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Felt like family

I was looking for a new car due to my old one being outdated and was recommended by a friend to come here and check out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Purchase of 2017 Pacifica

Very helpful and knowledgeable. Great customer service skills. Would do business with this salesperson again! Worked hard to get my business and to reward a referral from a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Love my truck

I went in just to "look" at a couple trucks and l left with the nicest truck I have ever dreamed about owning! Blake did such a wonderful job from start to finish. He made it easy to say yes after showing me all of the equipment and benefits of this truck. I will make sure to tell everyone to ask for him. I couldn't believe that this truck actually fit in my budget, but Blake and the finance guy Danny made it happen....THANKS!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Honestly, I'm surprised.

Walking in, my girlfriend and I had already tried financing before and didn't think we'd be walking out into a new car. Blake pulled some magic and got us in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dam nice place to deal with.

Nice people,dealer is very clean and professional. Burke did a great job and made us feel very comfortable. I would buy here again and recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

If you need a new vehicle, go see Johnny!!

Johnny made purchasing my new Jeep such an easy process. I told him my budget, and he paired me up with the perfect vehicle for me! I couldn't have asked for better service and will buy from Johnny at Michigan City Chrysler Dodge Jeep Ram for all my future vehicles. If you're looking for a new vehicle, go see Johnny!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

New Car Purchase

Tariq and Charlie made us feel that the most important thing was that we would be happy with our purchase decision. We were deciding between 2 different cars and we test drove both of them. We were able to test drive them without a salesperson in the car so we checked out everything. We ended up buying the car that we thought would be our "second" choice after the test drive. We didn't feel pressured to buy the car. When we chose a color that the dealership didn't have, they found us the car at a different dealership so we didn't have to settle. The car did not have a spare tire which my husband really wanted (he's old school). Tariq and Charlie bought the spare tire and the service Dept. called us and installed it . All in all it was a great experience and the new dealership is beautiful. Everyone followed through on what they told us they would do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.