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BIG Chrysler Dodge Jeep Ram

(1,370 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Accommodating, friendly, great people

I went to this dealer with my 1.5 year old and they made my experience of buying my first mini-van so enjoyable. The team was friendly, so accommodating, and knowledgeable. They worked with me to ensure I got the best for my trade in and was able to purschase my new car within a range I could afford. I would refer all of my friends and family to them, especially Ben F. He is a US Veteran who has my utmost respect. Big thank you to Steve S. for connecting me to Ben!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ben was great!

This is my second vehicle from Ben floor at Michigan City Chrysler. Both times he found me exactly what I was looking for and helped with the financing. Definitely will be coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great salesman

Blake was an awesome salesperson. He helped me with all of my questions, was not pushy, and was able to get me the car that I wanted. I would definitely recommend him to anyone that is looking at a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic Experience with Ben Flohr!

We worked with Ben Flohr and he made the process incredibly easy! I let him know what we were looking for and the price we could do. We worked over the phone and there was no back and forth, he found the vehicle and had it ready for me when I got there. It really was the best experience I have had buying a car. I will definitely be back to purchase from him in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

Ben and all the managers at Michigan City Dodge worked really hard to make sure that we were happy when we were buying our truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome

Every question was answered. Great service. Awesome help. Great staff. Clean workplace. Friendly environment. Tremendous waiting area. Splendid customer service. Great view. Help when needed. Caring staff. Huge smiles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My experience with Michigan City Chrysler Dodge Jeep Ram

I was approached by a very professional, nice sales man introducing himself friendly. He was right on looking to fine us something we wanted. And, he did, worked very hard to then get us a deal we could life with. He was outstanding with patient, and respectful to our privacy, when needed. Yes, I will be advertising, by word of mouth, and recommending your establishment to other people, it's a wonderful place to look for a vehicle. Wesley, my salesman even took more time to then show me how to work everything in the vehicle. Good Job!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

What a great time

Although I was not looking to buy when I brought my car in for service I was surprised to find a car that really fit my needs and so I asked some questions. the sales people were very helpful and provided a deal that also fit my needs. Great people. Great facility. Great inventory

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Dealership and Employees

I went in a few days ago to look at trading in my Challenger for their Grand Cherokee SRT. I worked with Ben Flohr to test drive the SRT, price out monthly payments and get an estimate on my trade in. Not only was Ben a nice guy and easy to work with, but he was also completely honest and helpful with any of the questions I had. Unfortunately I did not go through with the trade due to family members not agreeing with my idea, but I will definitely return for any future vehicles I may be looking for. Clean, well-layed out dealership, great sales staff, and good prices. I would recommend anyone looking for a CDJR vehicle to stop by and check out their inventory!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

MC Chrysler is awesome. Johnny was very informative. Staight to the point deal. Samantha at the front desk very hospitable. Finance was good. Little pushy on the back end items. I wasn't going for it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.