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BIG Chrysler Dodge Jeep Ram

(1,375 reviews)
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,375 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Troy was amazing to work with go see him asap!

Troy was amazing to work with go see him asap!! 10/10 experience will definitely be going back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Five Stars for Aaron Middlebrooks – Above and Beyond!

Five Stars for Aaron Middlebrooks – Above and Beyond! I can’t say enough great things about my experience working with Aaron Middlebrook during the purchase of my Jeep! From start to finish, Aaron went above and beyond to make the entire process seamless, stress-free, and even enjoyable. He’s not just a salesperson—he’s a true professional who genuinely cares about his customers. Aaron took the time to understand exactly what I was looking for, answered all my questions (even the small ones), and made sure I felt confident and comfortable every step of the way. His communication was top-notch, his knowledge was impressive, and he handled everything with honesty and transparency—which is such a breath of fresh air. Thanks to Aaron, there were no surprises, no delays, and no pressure—just smooth sailing all the way through. He made the whole experience feel personal, and I truly felt like I had someone on my side. If you’re considering buying a vehicle, do yourself a favor and ask for Aaron Middlebrook. He made this such a positive experience, and I’m absolutely thrilled with my new Jeep!

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Tim was awesome.

Tim was awesome. Thank you for all your help today. We will be back for the next one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I sent a text to find out about the car.

I sent a text to find out about the car. They called me right away. Arron was so helpful.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had a wonderful experience with Aaron Middlebrooks.

We had a wonderful experience with Aaron Middlebrooks. He made sure we were taken care of and treated us right. Would recommend buying from him and the dealership. I plan on in the future possibly buying another vehicle from them as well. Thank you again, sincerely Deanna Burks.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Troy is by far the best salesperson I have ever delt with

Troy is by far the best salesperson I have ever delt with made me feel apart of the process and made it very stress free

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have been reviewing the Chrysler Pacifica for several

I have been reviewing the Chrysler Pacifica for several months and Dave Tayler dealership had a promotion that caught my eye to which I responded and "worked a deal" through Aaron Middlebrooks. When we got there, Aaron was extremely helpful as we traveled 4 1/2 hours to pick up the vehicle. His professionalism and mannerisms were beyond reproach, providing the necessary assistance to get us back on the road in the minimal time possible. Kudos to Aaron for his efforts during the entire sales process. There was no financing required, so other departments weren't involved. Though I did purchase an "extended" warranty while at the dealership, when I got communication of the purchase via email, I couldn't determine what extended warranty I did purchase and am still looking for confirmation as it was approximately a $4K add to the purchase price of the vehicle. (Maybe in the info received, but wasn't able to ascertain where it was. Considered a "trade in" on my 2015 Murano, but the offer was $2500 less than the KellyBlue Book low end trade in value.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just purchased my second vehicle from Aaron.

Just purchased my second vehicle from Aaron. I am a repeat customer, bought my first vehicle from him a year ago. I will be back in the future. Excellent and honest customer service. Aaron will get you in a vehicle just trust him.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Will never go back to this dealership they damage my

Will never go back to this dealership they damage my vehicle every time I took it back they messed something else up

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have just through the doors and Troy walk up to me with

I have just through the doors and Troy walk up to me with an sweetest smile. He greeted me with a positive attitude. Troy ask me what kind of car that I'm looking for and what can he do to make it my dream car. Troy make me feel so excited about my visit. After our talk about what I looking for in the car. We walk to the first car that I have now... An Jeep Compass 2019. And I love it so much. So thank you goes out to Troy. You have help me to find my dream car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.