Skip to main content

BIG Chrysler Dodge Jeep Ram

(1,375 reviews)
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,375 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

Want to share your experience with this dealership?

Write a review

The experience was great.

The experience was great. Highly recommend the dealership and salesman Aaron Middlebrooks. Everything went smoothly and they made sure we got the vehicle we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brayan did a great job communicating during my search,

Brayan did a great job communicating during my search, and Johnny was awesome during the paperwork process. Would highly recommend David Taylor Michigan City to friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Tim was a great help.

Tim was a great help. I thank you very much. You made it easy for me to purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jordan went above and beyond to make me and my family

Jordan went above and beyond to make me and my family feel comfortable to buy a car and also got us exactly what we wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Aaron was easy to work with and provided great customer

Aaron was easy to work with and provided great customer service. We would recommend this dealership for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Very happy with our purchase.

Troy is great to work with!

Troy is great to work with! I would definitely recommend! Great customer service for me and the wife!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Troy was amazing to work with and made sure the process

Troy was amazing to work with and made sure the process was very easy and stress-free. Go see Troy for the best deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just wanted to warn anyone on my face book page about the

Just wanted to warn anyone on my face book page about the dishonest people at David Taylor Michigan City Dodge! Like most car dealer they are a bunch of people with ZERO integrity! Made a deal on a used car…. Drove over today(2 hrs EACH WAY) to get as arranged and received a FB message as I WAS PULLING INTO THE PARKING LOT they had sold it! Just beware!!! This isbe how they do business! Horrible dishonest people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mark, You didn't have a deal worked out on the vehicle nor did you leave a deposit to hold it. If we held every car for everyone who said they liked a car online, we wouldn't have any cars to sell. If there was deal worked out, meaning numbers were agreed upon by both parties, we would have not sold to anyone else but you. We are sorry that you drove out to see the car but the first person who agrees to buy it for a negotiated price, buys it. Thats how it is everywhere including here.

Consumer response

I told Aaron I was coming with a truck trailer and money. It is okay …. Typical car dealer. He messaged me and ask me when I was coming … which I told him. Had a nice day out with my wife. Just don’t enjoy be mistreated. Valuable lesson.

Consumer response

…. And no mention was EVER made About a deposit. You wasted 4-5 hrs of my life. Never bothered sending another message confirming I was coming. You waited until I was at your parking lot To message me. Very mean nasty and wrong. It is the world we live in now. How sad!

Consumer response

I told Aaron I was coming with a truck, trailer and cash. We agreed on a price and he said that it "worked." He messaged me the morning of the agreed pickup date and asked what time I would be there. I told him shortly after lunch. I pulled in you lot at 12:30 (after a 2:15 minute drive) and a message was received that another salesman had "closed the deal." I guess he never discussed anything with the sales manager... or the low ethics decided that someone that traveled for hours was not important. Arron never mentioned a deposit of any kind. Low ethics, integrity and caring. Welcome to 2024!!!!

Jordan sold me my 3rd jeep and it just gets easier and

Jordan sold me my 3rd jeep and it just gets easier and easier. If I could give him a MILLION ⭐️ STARS I would!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

time did a fantastic job helping my husband and myself

time did a fantastic job helping my husband and myself get into a vehicle that fit our lifestyle and budget

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.